Summary
Overview
Work History
Education
Skills
Timeline
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Sa'eed Dasher

Manassas,VA

Summary

Dynamic professional with a proven track record at Vertical Rock Indoor Climbing and Fitness Center, excelling in advanced climbing techniques and exceptional customer service. Leveraged innovative thinking and strong communication to enhance safety, increase route diversity, and boost customer satisfaction. Mentored junior setters, optimizing gym space and fostering an inclusive climbing community.


Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.


Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.


Developed critical skills in project management and team leadership within fast-paced operational environments, now seeking to transition into new field. Demonstrated success in optimizing processes and driving efficiency. Looking to apply these transferable skills in fresh and challenging context.


Energetic and strategic problem-solver with knack for streamlining processes and optimizing team performance. Well-versed in operational efficiency and resource management, coupled with strong analytical and leadership skills. Committed to driving impactful improvements and fostering productive work environment.

Overview

4
4
years of professional experience

Work History

Manager of Operations

Vertical Rock Indoor Climbing And Fitness Center
12.2023 - Current
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.

Route Setter

Vertical Rock Indoor Climbing And Fitness Center
05.2023 - Current
  • Increased route variety by collaborating with other setters to develop new ideas and styles.
  • Minimized injury risk through precise hold placement, ensuring safe climbing experiences for all participants.
  • Streamlined route setting process by organizing and maintaining all necessary equipment.
  • Educated climbers on proper technique, facilitating their progress through more advanced routes.
  • Developed positive rapport with gym members through open communication about route feedback and suggestions.
  • Answered phone calls and responded to customer emails.
  • Promoted inclusivity within the climbing community by creating accessible-route options catering to different abilities, ages, or physical limitations.
  • Ensured efficient route rotation with timely updates, keeping the gym fresh and engaging for climbers.
  • Contributed to overall gym success by participating in events, promotions, and competitions as a representative of the setting team.
  • Mentored junior setters, sharing knowledge of best practices in route creation and maintenance.
  • Optimized space usage by strategically planning wall layouts for maximum route density and diversity.

Furniture Mover

Grandeur Moving LLC
05.2021 - 05.2024
  • Developed strong working relationships with colleagues, fostering a positive work environment that promoted teamwork and productivity.
  • Followed verbal and written instructions to properly move and ship products.
  • Reduced property damage claims by employing proper lifting techniques and utilizing padding materials to protect surfaces during moves.
  • Safely transported valuable items by securing them properly within the moving truck to prevent shifting during transit.
  • Maintained a high level of physical fitness, enabling the efficient completion of strenuous tasks such as lifting heavy items or navigating challenging spaces during moves.
  • Facilitated seamless transitions between homes or offices by coordinating efficient loading and unloading of moving trucks.
  • Enhanced customer satisfaction by carefully wrapping and packing delicate furniture items for safe transportation.
  • Streamlined the moving process by effectively disassembling and reassembling large furniture pieces.
  • Assisted clients with last-minute packing needs, demonstrating adaptability and a strong work ethic in high-pressure situations.
  • Increased customer referrals by providing exceptional service, consistently arriving on time, and exceeding expectations.
  • Demonstrated exemplary customer service skills by patiently addressing client concerns, providing detailed explanations, and offering solutions to any issues that arose during the moving process.

Education

BBA - Business

George Mason University
Fairfax, VA
05-2028

United States Military Academy Prep School
West Point, NY
05-2023

High School Diploma -

Fork Union Military Academy
Fork Union, VA
05-2022

Skills

  • Advanced climbing techniques
  • Strong communication skills
  • Adaptive learning capacity
  • Innovative thinking
  • Safety protocol adherence
  • Climbing technique mastery

Timeline

Manager of Operations

Vertical Rock Indoor Climbing And Fitness Center
12.2023 - Current

Route Setter

Vertical Rock Indoor Climbing And Fitness Center
05.2023 - Current

Furniture Mover

Grandeur Moving LLC
05.2021 - 05.2024

BBA - Business

George Mason University

United States Military Academy Prep School

High School Diploma -

Fork Union Military Academy
Sa'eed Dasher