Hi, I’m
Saelis Negron
Barista
Philadelphia,PA
Summary
Efficient Shift Supervisor/Barista Trainer aiming to increase value of company through excellent leadership. Proudly offers talents in communication and organization. Outgoing and energetic individual familiar with various equipment operations.
Overview
7
years of professional experience
Work History
Giant
Barista Trainer
10.2022 - Current
Job overview
- Customized training strategies based on individual barista knowledge, experience and strengths.
- Handled cash and processed payments accurately to avoid errors.
- Learned new drinks and procedures first, and instructed all team members on how to properly complete each.
- Taught proper procedures and strategies for success to new employees.
- Trained new employees in groups and in one-on-one scenarios.
- Educated coworkers and customers about new products.
- Educated staff by sharing knowledge and expertise of coffees, teas and merchandise.
- Set and achieved goals for professional development and advancement.
Barista, The French Workshop
Shift Supervisor
05.2020 - 09.2022
Job overview
- Completed store opening and closing procedures and balanced tills.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Trained new employees and delegated daily tasks and responsibilities.
- Monitored employee actions for safety, sanitation and general housekeeping compliance, proactively protecting staff and customers from safety hazards and infection risk.
Deckhand
Crew
04.2018 - 12.2020
Job overview
- Hornblower Cruises and Events
- Thoroughly inspected boats before each trip to verify maximum reliability
- Assessed all travel variables, such as course and weather, to assist with managing passenger safety
- Provided excellent customer service by greeting customers and meeting quality expectations.
Shake Shack
Team Member
11.2016 - 10.2018
Job overview
- Worked multiple different stations each month to provide optimal coverage and meet production goals.
- Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products.
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
Starbucks
Barista
04.2016 - 10.2016
Job overview
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas every 30 minutes
- Created over hundreds of drinks in average shifts with consistently positive customer satisfaction scores
- Learned every menu preparation and numerous off-label drinks to meet all customer needs
- Recommended products based on solid understanding of individual customer needs and preferences.
Education
City-As School
High School Diploma
02.2016
Skills
- Staff Management
- Business Development
- Conflict Resolution Techniques
- Cash Handling Expertise
- Store Opening and Closing
- Team Member Motivation
- Positive Learning Environment
- Coffee Machinery
- Guest Satisfaction
- Daily Facility Operations
- Staff Development
- Retail Management
Languages
Spanish
Limited Working
Timeline
Barista Trainer
Giant
10.2022 - Current
Shift Supervisor
Barista, The French Workshop
05.2020 - 09.2022
Crew
Deckhand
04.2018 - 12.2020
Team Member
Shake Shack
11.2016 - 10.2018
Barista
Starbucks
04.2016 - 10.2016
City-As School
High School Diploma
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