Safa Alam
Buffalo,NY
Overview
12
12
years of professional experience
Work History
Language Tutor
RF CUNY
New York, NY
02.2016 - Current
- Designing and implementing personalized lesson plans for 20–30 students, resulting in a 15% improvement in assessment scores.
- Providing one-on-one tutoring to 15+ students, with 90% demonstrating measurable improvement in language proficiency.
- Organizing and facilitating weekly group study sessions, promoting collaboration and contributing to improved student performance and confidence.
Special Education Teacher & Substitute Teacher
NYC Department of Education
New York, NY
09.2020 - 01.2023
- Implemented proactive classroom management strategies that reduced behavioral disruptions by 25 % and created a positive learning environment, allowing students to remain engaged and focused on instruction.
- Built strong, trusting relationships with students and families, increasing parent involvement, strengthening communication, and supporting improved student engagement and attendance.
- Improved student mastery of learning objectives by 20% through differentiated small-group instruction.
- Supported 95% of students in meeting or exceeding their annual IEP goals.
- Increased student engagement by 35% through individualized instructional strategies and accommodations.
Peer Mentor
BMCC
New York, NY
07.2014 - 11.2016
- Mentored diverse groups of students through one-on-one and small-group sessions, improving academic confidence, study skills, and college readiness.
- Guided peers in setting academic and career goals, connecting them with campus resources that supported student success and retention.
- Assisted students in navigating college policies, registration, and support services, contributing to a smoother transition and increased student engagement.
Staff Assistant
Women’s Resource Center, BMCC
New York, NY
05.2015 - 07.2016
- Dedicated to women’s empowerment and experiences by expressing the importance of collaborative, shared spaces.
- Coordinated scheduling and logistics for workshops and events to enhance participant engagement.
- Developed training materials to enhance staff onboarding and increase operational efficiency.
ESOL Program Assistant
Queens Central Library
Queens, NY
02.2015 - 09.2015
- Guided English language learners in academic planning, goal setting, and resource navigation, increasing student engagement and retention.
- Facilitated workshops and orientation sessions that strengthened English communication skills, study strategies, and student confidence.
- Developed culturally responsive communication materials and utilized social media to promote ESOL programs, increasing student participation and awareness of campus resources.
Education
Master of Arts -
Relay Graduate School of Education
New York, NY12.2027
Bachelor of Arts - Anthropology & Interdisciplinary
Queens College of The City University of New York
Flushing, NY, United States2020
Associate of Arts - Liberal Arts
Borough of Manhattan Community College
New York, NY, United States2019
Timeline
Special Education Teacher & Substitute Teacher
NYC Department of Education
09.2020 - 01.2023
Language Tutor
RF CUNY
02.2016 - Current
Staff Assistant
Women’s Resource Center, BMCC
05.2015 - 07.2016
ESOL Program Assistant
Queens Central Library
02.2015 - 09.2015
Peer Mentor
BMCC
07.2014 - 11.2016
Bachelor of Arts - Anthropology & Interdisciplinary
Queens College of The City University of New York
Associate of Arts - Liberal Arts
Borough of Manhattan Community College
Master of Arts -
Relay Graduate School of Education
Education & Certification
TESOL Certificate Expected in July 2026 at Arizona State University.