Safaa Aziz
Summary
Accomplished educator and manager with a proven track record at Walmart and Magnolia Ridge Child Development Center, blending superb interpersonal skills with bilingual proficiency in English and Arabic. Excellent time management, problem-solving and attention to detail skills with studying ICD-10CM, CPT, HCPCS eager to secure entry-level medical coder position.
Overview
18
18
years of professional experience
1
1
Certification
Work History
teacher
Magnolia Ridge Child Development Center
03.2022 - Current
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
Volunteer
St Mary Coptic Orthodox Curch
01.2010 - Current
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Led groups of children safely through variety of church activities.
- Implemented activities fostering physical, social, and emotional growth.
Manager
Walmart
01.2016 - 09.2021
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
Claims Associate
Walmart
06.2014 - 12.2015
- Worked productively in fast-moving work environment to process large volumes of claims..
- Improved team performance by providing ongoing training and support for Claims Associates on best practices and procedures.
- Managed high-volume claim caseloads, ensuring accurate documentation and adherence to company policies.
- Maintained up-to-date knowledge of industry regulations, ensuring compliance in all aspects of claims handling.
- Worked productively in fast-moving work environment to process large volumes of claims.
Sales Associate
Walmart
01.2012 - 06.2014
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
cashier
Walmart
09.2011 - 10.2012
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
English Teacher
Malawi Middle School
09.2006 - 01.2010
- Assessed student progress and provided feedback to improve performance and establish academic success.
- Improved classroom management by implementing consistent routines and clear expectations for behavior.
- Worked with other teachers to support struggling students and provide thorough help to rectify comprehension issues.
Education
Certificate Program - Medical Records Coder
J Sargeant Reynolds Community College
Richmond, VA05.2024
Certificate Program - Release of Health Information Specialist
J Sargeant Reynolds Community College
Richmond, VA05.2024
Bachelor Degree in Education - English Education
El Minia University
El Minia, Egypt06.2006
Skills
- Bilingual English and Arabic both fluent in reading, writing, and speaking
- Proficient computer Skills
- Excellent time Management
- Problem-Solving
- Excellent attention to detail and organization
- Superb interpersonal and teamwork
- Deadline Oriented Mindset
- Verbal communication skills
Certification
Stress: Seeing With Optimism
Virginia Annual Health and Safety Update Training for
Child Care Staff (2024)
Adult and Pediatric First Aid/CPR/AED
Antiracism: Self-awareness and Communication
Dealing with Anger – The Children's and Yours
References
Professor. Phyllis James, professor at Reynolds Community College
804-601-1659 | PJames@reynolds.edu
Tonya Scott, current supervisor at Magnolia Ridge Child Care Center
804-300-2339 | magnoliaridgecdc@yahoo.com
Danielle Delano, current colleague at Magnolia Ridge Child Care Center
7038991241 | magnoliaridgecdc@yahoo.com
Michael Salib, manager at Walmart Ashland, VA
804-503-0269 | mzsalib.s02795.us@wal-mart.com
Raed Fahim, board member at St. Mary Coptic Orthodox Church
804-497-6305 | rhigilliland@gmail.com
Emad Yakoub, Friend
804-263-2035 | eyakoub@hotmail.com
Timeline
teacher
Magnolia Ridge Child Development Center
03.2022 - Current
Manager
Walmart
01.2016 - 09.2021
Claims Associate
Walmart
06.2014 - 12.2015
Sales Associate
Walmart
01.2012 - 06.2014
cashier
Walmart
09.2011 - 10.2012
Volunteer
St Mary Coptic Orthodox Curch
01.2010 - Current
English Teacher
Malawi Middle School
09.2006 - 01.2010
Certificate Program - Medical Records Coder
J Sargeant Reynolds Community College
Certificate Program - Release of Health Information Specialist
J Sargeant Reynolds Community College
Bachelor Degree in Education - English Education
El Minia University
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