Safa Mohammed Hamood Gardan
Sanaa,SN
Summary
Driven professional with a proven track record at Al-Baraka Land Transportation Company & Rio World Travel Agency, enhancing data accuracy and customer satisfaction. Skilled in Data Management and Customer Service, I excel in teamwork and problem-solving, significantly improving performance metrics and cultivating client loyalty.
Overview
6
6
years of professional experience
Work History
Data Operator
Al-Baraka Land Transportation Company
2019.01 - 2024.07
- Reviewed data for deficiencies or errors to correct incompatibilities and check output.
- Enhanced data accuracy by implementing strict quality control measures and regularly reviewing data entries.
- Collaborated with team members to establish best practices for data management, leading to improved performance metrics.
- Maintained strict confidentiality of sensitive client information, adhering to established privacy policies and protocols.
- Compared data with source documents or re-entered data in verification format to detect errors.
Sales Officer
Rio World Travel Agency
2020.09 - 2021.05
- Enhanced customer satisfaction with timely follow-ups and personalized service.
- Responded to customer needs by answering questions and providing detailed information about all travel services and needs.
- Cultivated strong relationships, establishing trust and loyalty among clients.
- Developed strategic sales plans for achieving revenue growth and exceeding targets.
Education
Bachelor of Accountancy - Banking And Financial
Sana'a University
Sanaa, Yemen07.2019
Skills
- Data Management
- Spreadsheet Management
- Microsoft Excel
- Typing Speed
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Attention to Detail
Languages
Arabic
Native language
English
Advanced
C1
Timeline
Sales Officer
Rio World Travel Agency
2020.09 - 2021.05
Data Operator
Al-Baraka Land Transportation Company
2019.01 - 2024.07
Bachelor of Accountancy - Banking And Financial
Sana'a University
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