Summary
Overview
Work History
Education
Skills
Timeline
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Safarii Hunt

Madison,WI

Summary

Detail-oriented PC Technician with 6+ years in data engineering and analysis, currently pursuing CompTIA A+ certification. Experienced in troubleshooting hardware/software, supporting end users, managing servers, and building data pipelines. Adept with Windows, Linux, and Microsoft 365 environments. Known for strong problem-solving skills, customer service, and the ability to explain technical issues to non-technical users. Open to travel and eager to transition into a hands-on tech support and field service role. Experienced with troubleshooting and resolving technical issues. Strong background in providing efficient and effective solutions to clients. Dedicated team player delivers great customer service.

Overview

11
11
years of professional experience

Work History

Software Engineer

TDS Telecommunications
04.2021 - Current
  • Consistently met project deadlines by effectively managing time and prioritizing tasks according to importance.
  • Analyzed proposed technical solutions based on customer requirements.
  • Developed scalable and maintainable code, ensuring long-term stability of the software.
  • Collaborated with management, internal and development partners regarding software application design status and project progress.
  • Developed reusable components that significantly reduced development effort on multiple projects.

Senior Data Analyst

Tds Telecom
04.2019 - Current
  • Optimized system and platform performance capabilities in most efficient, practical way possible.
  • Established online configuration knowledge base to support functionality by developing robust system application overview.
  • Created workflow diagrams and Gantt charts to clearly demonstrate processes and timelines.
  • Mapped process activities to identify shortfalls and propose options to rectify operational inefficiencies.
  • Mapped current business and operational processes and recommended areas for improvement.

Data Analyst Intern

Tds Telecom
11.2018 - 03.2019
  • Ran data analysis reports and distributed to management staff.
  • Completed data cleaning and data validation of existing spreadsheets to promote robust data management platform, resulting in accurate data analysis and entry.
  • Assessed data using methods learned in class.
  • Performed clerical tasks, including filing, data entry and copying for data analyst team.

Shift Lead

Marco's Pizza
05.2014 - 08.2016
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Trained and mentored new employees to maximize team performance.
  • Helped store management meet standards of service and quality in daily operations.
  • Inventoried materials on weekly basis to identify and resolve discrepancies, maintaining highly accurate and current records.

Education

Associate of Arts - Computer Science And Programming

University of Wisconsin - Whitewater
Whitewater, WI
12.2017

Bachelor of Science - Computer Science

Rasmussen University
Green Bay, WI
12-2019

Skills

  • Business process mapping
  • Technical Writing
  • JIRA
  • Good listening skills
  • Analytical skills
  • Good telephone etiquette
  • Collaboration
  • SQL
  • Python
  • Software development lifecycle
  • Remote support tools
  • Remote desktop support

Timeline

Software Engineer

TDS Telecommunications
04.2021 - Current

Senior Data Analyst

Tds Telecom
04.2019 - Current

Data Analyst Intern

Tds Telecom
11.2018 - 03.2019

Shift Lead

Marco's Pizza
05.2014 - 08.2016

Associate of Arts - Computer Science And Programming

University of Wisconsin - Whitewater

Bachelor of Science - Computer Science

Rasmussen University

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