Safe Alsahlani
Dearborn Heights,MI
Summary
Dynamic and results-oriented professional with a proven track record at all places of employment, adept at driving customer satisfaction and enhancing team collaboration. Excelled in leadership and strategic thinking, significantly contributing to increased sales and customer loyalty. Skilled in communication and adaptability, consistently achieving and surpassing productivity goals.
Overview
4
4
years of professional experience
Work History
Gas Station Clerk
Mobil Gas Station
06.2022 - Current
- Cleaned up gas and other spills in accordance with spill procedures.
- Built trustful relationships with customers to encourage return visits.
- Facilitated sales of services and goods.
- Maintained inventory of all saleable items.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Maintained clean and orderly work station.
- Replenished products on shelf, rotated products and confirmed adherence to code dating procedures.
- Finalized sales and collected payments by totaling order and accepting tender from customer.
- Processed fuel and merchandise transactions by operating POS system with accuracy.
- Promoted special offers and discounts to customers to maximize sales.
- Created attractive merchandise diplays to entice customers to make purchases.
- Resolved customer complaints promptly and professionally to enhance customer loyalty and increase client base.
- Set up new sales displays each week with fresh merchandise.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Processed refunds and exchanges in accordance with company policy.
- Worked with floor team and managers to meet wide range of customer needs.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Offered assistance to customers unfamiliar with fueling vehicles, demonstrating appropriate measures for pumping gas.
Grocery Stocker
Dearborn Fresh Supermarket
01.2021 - 06.2022
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
- Maintained effective team member communication.
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
- Removed debris and packaging from boxes and separated for recycling or disposal.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Greeted customers and directed to requested products.
- Answered customer questions and provided detailed product information.
- Kept work areas neat, clean and free from debris.
- Worked with customers to pack items according to specific desires and requirements.
Team Member
Tim Hortons
09.2020 - 01.2021
- Operated register to process payments and collect cash payment for order totals.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Addressed and resolved customer complaints in polite and professional manner.
Warehouse Picker
Intrastate Distributors
06.2020 - 09.2020
- Organized warehouse shelves and racks to maximize space utilization.
- Used scanners to quickly locate and track items in warehouse.
- Operated pallet jacks to safely transport goods from warehouse to shipping area.
- Inspected and verified orders before shipping them to customers for accurate deliveries.
- Collaborated with team members to achieve daily pick and pack goals.
- Kept tidy and organized warehouse to comply with cleanliness standards.
- Maintained clean and safe work environment.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
Education
High School Diploma -
Crestwood High School
Dearborn Heights, MI06-2022
Skills
- Driving customer satisfaction
- Customer service and assistance
- Teamwork and Collaboration
- Closing sales
- Leadership
- Communication
- Adaptability
- Strategic Thinking
Timeline
Gas Station Clerk
Mobil Gas Station
06.2022 - Current
Grocery Stocker
Dearborn Fresh Supermarket
01.2021 - 06.2022
Team Member
Tim Hortons
09.2020 - 01.2021
Warehouse Picker
Intrastate Distributors
06.2020 - 09.2020
High School Diploma -
Crestwood High School
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