Saffron Harvey
Shelbyville,TN
Summary
Highly motivated and committed Phlebotomist and Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Conscientious Healthcare professional offering over 16 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Medical Tech, Medical Assistant, Psychiatry Tech
Athena Care
04.2023 - Current
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Built strong relationships with patients through effective communication skills that foster trust in clinic''s commitment to quality care.
- Assisted physicians with patient care and plan
- Obtained client medical history, medication information, symptoms
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Maintained safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Performed medical records management, including filing, organizing and scanning documents.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care for patients in various settings.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Obtained client medical history, medication information, symptoms, and allergies.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Called and faxed pharmacies to submit prescriptions and refills approximately 20 times daily two days weekly.
- Collected and documented patient medical information such as blood pressure and weight.
- Built strong relationships with patients through effective communication skills that foster trust in clinic's commitment to quality care
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Measured patient pulse oximetry.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Updated inventory 3 times daily, expiration and vaccine logs to maintain current tracking documentation.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Oriented and trained new staff on proper procedures and policies.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Taught patients about medications, procedures, and care plan instructions.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Developed and maintained courteous and effective working relationships.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked effectively in fast-paced environments.
- Demonstrated leadership skills in managing projects from concept to completion.
- Proven ability to learn quickly and adapt to new situations.
- Provided professional services and support in dynamic work environment.
- Delivered services to customer locations within specific timeframes.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Identified issues, analyzed information and provided solutions to problems.
- Cultivated interpersonal skills by building positive relationships with others.
Home Health Aide
Honey Hill Homecare
12.2021 - 05.2022
- Elderly Patient Care, Medication Dosage Assistance, Prepared Meals, Assisted with ADLs, Documentation of Care
- Monitored client health by performing routine pulse, temperature and blood pressure checks every 4 hours.
- Communicated regularly with clients' families to provide updates on health and wellbeing.
- Trained new staff members on best practices for home health care.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Maintained clean and safe home environment for patients, reducing falls and accidents.
- Improved patient well-being by providing compassionate and attentive personal care.
- Supported families through difficult times by offering emotional support and education on important care tasks.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Prevented pressure ulcers through frequent repositioning and regular skin assessments, maintaining patient comfort while reducing complications.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Promptly responded to emergency situations such as falls or medical crises providing immediate care and contacting appropriate personnel when necessary.
- Provided mobility assistance such as walking and regular exercising.
- Assisted with end-of-life care.
- Educated family members on proper caregiving techniques in order to provide seamless continuity of care between shifts or visits.
Care Partner
Vanderbilt Bedford Hospital
05.2021 - 10.2021
- Med Surg Unit, CCU, and ED, Vitals, Glucose Checks 2 times daily, Insert/Removal of Catheters, IV Removal, Proper documentation with EMR.
- Maintained accurate documentation of patient progress, enabling effective communication among healthcare professionals.
- Recommended service improvements to minimize recurring patient issues and complaints.
- Served as advocate for patients'' rights, upholding ethical standards in all aspects of care provision.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
Care Partner
Vanderbilt University Medical Center
03.2017 - 01.2018
- Trauma ICU, Prepared beds/Bedside care, Insertion/Removal of Catheters, Insertion/Removing of IVs, Vitals, Restraints, Phlebotomy, Telemetry, Suction of intubated patients/Trach Care, Wound Care, Cleaning/Removal of Chest Tubes, Emptied Drains, Code Blue Participant, Patient Transfer, Medical Administration
- Recommended service improvements to minimize recurring patient issues and complaints.
- Maintained accurate documentation of patient progress, enabling effective communication among healthcare professionals.
- Served as advocate for patients'' rights, upholding ethical standards in all aspects of care provision.
- Provided excellent customer service to patients and medical staff.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Delivered compassionate end-of-life care, providing comfort and dignity during final stages of life.
- Offered simple, clear explanations to help clients and families understand hospital policies and procedures.
- Facilitated smooth transition between shifts by providing detailed hand-off reports to incoming care partners.
- Enhanced patient comfort by providing personalized care and support throughout their stay.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Provided safe mobility support to help patients move around personal and public spaces.
- Monitored vital signs every 2 hours. Reported any abnormalities to medical staff for prompt attention and treatment.
- Ensured patient safety through regular room checks and vigilance regarding potential hazards or concerns.
- Provided emotional support to patients and families, fostering positive environment during difficult times.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Worked effectively in fast-paced environments.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Unit Clerk/CNA
Tennessee State Veterans Home
03.2015 - 03.2017
- Overseen North and West units in facility, Documentation/Organization, Prepared charts for new residents, Scheduled Appointments, Medical Administration, Assisting ADLs
- Documented updates to patient information in medical charts while maintaining HIPAA compliance protecting confidentiality of records.
- Consistently met deadlines when completing tasks such as filing documents or inputting data into hospital system.
- Prepared and processed patient referrals and transfer requests.
- Enhanced patient satisfaction by efficiently managing medical records and maintaining strict confidentiality standards.
- Answered approximately 30 to 50 incoming unit calls and took messages for healthcare staff to maximize team productivity.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Maintained clean and organized work environment, supporting infection control measures within healthcare facility.
- Interacted with customers by phone, email, or in-person to provide information.
- Provided clerical support, addressing routine, and special requirements.
- Arranged discharges and patient transportations.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Handled incoming calls professionally, providing relevant information or transferring inquiries as needed to maintain efficient communication channels within unit.
- Assisted nurses and physicians with patient care, improving overall quality of service provided to patients.
- Answered multi-line telephone system, provided information, and directed calls.
- Organized patient charts, enhancing flow of information among healthcare providers and contributing to better-informed treatment decisions.
- Received and routed laboratory results to correct clinical staff members.
- Prepared admissions charts and scanned records.
- Performed various administrative tasks by filing, copying and faxing documents.
- Strengthened communication skills through regular interactions with others.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
CNA
Family Staffing Solutions
01.2012 - 03.2015
- Home health position with several clients, Drive patient to/from doctor's appointments, Assist with Medical Reminders, Assist with ADLs
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing risk of injury for both parties.
- Checked patient vitals every 4 hours. Including temperature, blood pressure, and blood sugar levels.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Facilitated personal hygiene management, feeding and ambulation.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Educated patients and family members on best home care practices for healing and recovery.
- Provided emotional support for patients during challenging times, fostering positive healing environment.
CNA
The Waters
10.2009 - 07.2012
- Assisted with ADL, Transferred with lifts, Vitals, Daily documentation with multiple systems.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Completed activities of daily living for patients unable to do self-care. Assisted those with limited mobility in completing tasks.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs every 4 hours.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing risk of injury for both parties
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted in emergency situations under direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
- Documented patient information and care activities in electronic health record.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Facilitated personal hygiene management, feeding and ambulation.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Ensured prompt response to call lights, addressing patient needs in timely manner.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Assisted patients with daily living activities, promoting independence and dignity.
- Passionate about learning and committed to continual improvement.
Education
Certification of Completion in Phlebotomy - Phlebotomy
Tennessee Professional Training Institute
Murfreesboro, TN02.2023
BLS -
American Heart Association
Murfreesboro, TN07.2021
GED -
The Murfreesboro Adult Education
Murfreesboro, TN01.2013
CNA -
Glen Oaks
Shelbyville, TN01.2008
Skills
- Medical Administration/Multiple EMR Systems
- Patient Care
- Detail Oriented
- Multi-Tasking
- Self-Motivated
- Communication
- DNR, Full Codes, POA, HIPPA, OSHA, BLS, Phlebotomy Training
- Phlebotomy Techniques
- Vital Sign Monitoring
- Chronic Disease Management
- Resource Management
- Dependable and Responsible
- Attention to Detail
- Calm Under Pressure
References
Available Upon Request
Certification
- PT - Phlebotomy Technician
- Licensed Phlebotomist
Timeline
Medical Tech, Medical Assistant, Psychiatry Tech
Athena Care
04.2023 - Current
Home Health Aide
Honey Hill Homecare
12.2021 - 05.2022
Care Partner
Vanderbilt Bedford Hospital
05.2021 - 10.2021
Care Partner
Vanderbilt University Medical Center
03.2017 - 01.2018
Unit Clerk/CNA
Tennessee State Veterans Home
03.2015 - 03.2017
CNA
Family Staffing Solutions
01.2012 - 03.2015
CNA
The Waters
10.2009 - 07.2012
Certification of Completion in Phlebotomy - Phlebotomy
Tennessee Professional Training Institute
BLS -
American Heart Association
GED -
The Murfreesboro Adult Education
CNA -
Glen Oaks
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