Safira Guzman Gutierrez
Richmond,CA
Summary
Productive Bakery Clerk well-versed in providing personable service and meeting customer expectations. Strong familiarity with basic recipes and kitchen equipment acquired over 6 years of industry experience. Committed to contributing to dynamic bakery team. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Enthusiastic Sales eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of products and training in Customer service. Motivated to learn, grow and excel in production.
Overview
15
15
years of professional experience
Work History
Bakery Worker
ACME
Berkeley, CA
10.2021 - Current
- Arranged bakery displays to showed baked goods, cakes and pies to drive product sales.
- Decorated and merchandised quality bakery goods to build business reputation and revenue base.
- Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
- Mixed dough, scaled breads and cakes, fried doughnuts and performed baking duties.
- Assisted bakers with procuring necessary ingredients from inventory area during high-volume periods with demanding order levels.
- Discussed [Product or Service] with customers, outlined restrictions and educated on policies.
Bakery Worker
Susy's Bakery
Richmond, CA
06.2016 - 10.2021
- Arranged bakery displays to showcase baked goods, cakes and pies to drive product sales.
- Decorated and merchandised quality bakery goods to build business reputation and revenue base.
- Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
- Mixed dough, scaled breads and cakes, fried doughnuts and performed baking duties.
- Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
- Provided superior customer service to promote guest satisfaction, brand loyalty and consistent revenue.
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise and team performance.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Manager
Evelyn Cosmetics And Gift Supplies
Zapopan, Mexico
10.2006 - 05.2016
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
- Conducted monthly inventories of raw materials and components on work floor.
- Recorded inventory sales into organization's weekly income report.
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
- Evaluated report data to proactively adjust and enhance operations.
- Prepared and recommended long-range plans for development of department personnel.
- Propelled continuous improvements and strategically capitalized on current market trends.
Education
Associate of Arts - Hairstyling
IJAS
Guadalajara10.1988
High School Diploma -
Preparatoria No 7 Guadalajara University
Guadalajara06.1983
Skills
- Customer Service
- Product Demonstrations
- Energy and Physical Stamina
- Building Customer Relationships and Loyalty
- Merchandising and Display
- Available Nights, Weekends and Holidays
- Ability to Lift 40 pounds
- Locating Merchandise
- Adaptable and Flexible
- Meeting Sales Goals
- Inventory Management
- Item Ticketing and Pricing
- Flexible Hours
- Customer Needs Assessment
- Special Orders
- Gift Wrapping
- Decision Making
- Team Supervision
- Honest and Ethical
- Guest Services
- Detail-Oriented
- Goal-Driven
Spanish
I am a native spanish speaker
Languages
Spanish
Native or Bilingual
Timeline
Bakery Worker
ACME
10.2021 - Current
Bakery Worker
Susy's Bakery
06.2016 - 10.2021
Manager
Evelyn Cosmetics And Gift Supplies
10.2006 - 05.2016
Associate of Arts - Hairstyling
IJAS
High School Diploma -
Preparatoria No 7 Guadalajara University