Safiya H. Mohamed
Minneapolis,MN
Summary
Reliable and compassionate professional with experience in lactation counseling, customer service, administration, and community support. Skilled in educating families, assisting clients, and working with diverse communities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Transportation Driver
Southdale Transportation and Transit Trip
- Provided safe transportation for individuals with disabilities.
- Assisted passengers with boarding and exiting vehicles.
- Maintained professional customer service and followed scheduled routes.
Teacher's Aide
Lucky Childcare
- Assisted teachers and supported families.
- Supervised children and helped with classroom activities.
- Maintained a safe and welcoming learning environment.
Receptionist
Madinna Academy
- Answered phones and assisted with enrollment.
- Welcomed visitors and responded to parent questions.
- Assisted with office organization and administrative tasks.
Cashier / Department Manager
Walmart
- Assisted customers, managed inventory, and trained staff.
- Processed returns and handled customer concerns professionally.
- Helped maintain department organization and daily operations.
Lactation Counselor
Ramsey County Public Health
01.2018 - 01.2022
- Provided breastfeeding education and support to families.
- Led support groups and created educational materials.
- Assisted parents with infant feeding practices and newborn care.
Hospitality Program Intern
International Institute of Minnesota
01.2018 - 01.2018
- Met with clients to assess their general and employment needs
- welcoming tourists and making them feel welcomed.
● Provided interpretation in Somali and English
● Called employers to find more information about their available jobs
Recruited students by going into the community and beginning
conversations about the hospitality program.
Education
Graduation Certificate -
Zad Academy
High School Diploma -
Lincoln International Highschool
Minneapolis, MN06-2004
Skills
- Lactation Counseling
- Customer Service
- Client Education
- Administrative Support
- Data Entry & Recordkeeping
- Staff Training
- Community Outreach
- Somali & English Communication
Certification
- Foundation for Best Practice in Lactation Care (2021)
- Normandle community college American Hotel & Lodging Association Certificate (2018)
- Zad academy islamic program graduation certificate (2026)
Timeline
Lactation Counselor
Ramsey County Public Health
01.2018 - 01.2022
Hospitality Program Intern
International Institute of Minnesota
01.2018 - 01.2018
Medical Transportation Driver
Southdale Transportation and Transit Trip
Teacher's Aide
Lucky Childcare
Receptionist
Madinna Academy
Cashier / Department Manager
Walmart
Graduation Certificate -
Zad Academy
High School Diploma -
Lincoln International Highschool