SAFIYA T NAZARALI

• Deliver IT support to 600+ users, maintaining 98% system uptime and troubleshooting network, hardware, and software issues.
• Assist with event technical setups and support for security policy awareness initiatives.

via Rutgers MBS Externship Exchange Program

• Conducted vulnerability assessments and supported remediation to reduce organizational risk by 30%.
• Monitored simulated ransomware incidents using SIEM tools and contributed to incident response playbook development.
• Drafted cybersecurity policies to enhance HIPAA and PCI-DSS compliance.