Safraz Prasnauth
South Richmond Hill,USA
Summary
Diverse and highly motivated worker who can adapt to any environment. Driven and ready to work and benefit any company and myself. I am proficient in project planning and a logistical specialist. Skilled in Microsoft Word, Google Docs, Microsoft Excel. I work extremely well with others. I am well versed with marketing/digital marketing in different fields and advising clients and small businesses. I excel in using all major social media apps like Instagram, Twitter, TikTok, Threads. I am skilled in logistical and freight forwarding fields. Data-driven supply chain professional proficient in collecting, reviewing and utilizing information about all areas of the supply chain adept at tracking and modeling data, developing trend forecasts and maintaining up-to-date knowledge of supply, labor and production concerns.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Senior Import Agent
Fedex Trade Network
Jamaica, NY
07.2024 - Current
- Oversee and ensure high-quality service to extremely high-profile accounts like Apple, Thermo Fisher. , Urban Outfitters , Haemonetics.
- Provide and ensure a high level of customer service by developing and maintaining a strong relationship with customers' front-line personnel in the various operating divisions and subsidiaries.
- Prepare, analyze, and/or submit documentation to the appropriate parties (agents and clients) in order to ensure they are in accordance with all applicable laws and regulations relating to transportation.
- Anticipate, identify, and resolve problems that could delay the timely release or movement of freight.
- Maintain relationships with correspondent brokers, T&B, and other service providers to ensure that agents exceed the customers' service requirements.
- Resolve banking and letter of credit problems.
- Advise customers on payment terms.
- Resolve billing issues and ensure that invoicing and vendor payments are billed accurately.
- Complete accurate data input or corrections into computer files.
- Obtain payment on delinquent accounts and/or complete accounting adjustment forms for review.
- Develop rates and/or provide quotes for the movement of freight.
- Research and negotiate Air Carrier and CFS rates.
- Resolve billing issues on customer's behalf.
- Generate special manual reports to meet customer’s needs.
- Participate in QBR meetings with customers via phone or face to face meetings.
- Review Letters of Credit.
- Handle ITAR shipments.
- Coordinate out-of-gauge shipments.
- Handle Hazmat shipments.
- Monitor, address, and delegate all iServe cases.
- Work with management in anticipating and/or identifying any existing problems with regard to workflow and productivity output.
- Assist with training within the department.
- Assist in account implementation, including development of SOP with customers, operations, and sales department.
Import Specialist
R&A Internatonal
Queens, NY
02.2024 - 07.2024
- Coordinate Import Shipments: Arrange and coordinate the transportation of imported goods from their origin to the destination, ensuring timely delivery while optimizing costs.
- Customs Clearance: Facilitate the customs clearance process by preparing and submitting required documentation, such as commercial invoices, packing lists, and customs declarations.
- Ensure compliance with import regulations and tariffs.
- Manage Import Documentation: Maintain accurate records of import transactions, including shipping documents, bills of lading, and import licenses.
- Organize and file paperwork according to regulatory requirements.
- Communicate with Suppliers and Carriers: Liaise with international suppliers, freight forwarders, shipping lines, and carriers to coordinate import shipments, resolve logistical issues, and track the status of orders.
- Monitor Import Processes: Monitor the progress of import shipments and identify any delays or disruptions.
- Take proactive measures to address issues and ensure that import activities proceed smoothly.
- Manage Import Costs: Monitor import-related expenses, such as transportation costs, customs duties, and brokerage fees.
- Created shipping documents including bills of lading, packing lists, commercial invoices, certificates of origin and other export-related documentation.
- Identify opportunities to reduce costs through optimization of shipping routes, consolidation of shipments, or negotiation with suppliers.
- Ensure Compliance: Stay informed about import regulations, trade agreements, and customs procedures relevant to the products being imported.
- Ensure that import activities comply with applicable laws and regulations to avoid penalties or delays.
- Monitored foreign currency exchange rates to ensure that payments are made in a timely manner according to contractual agreements.
- Analyzed international trade data from various government agencies for trends in global trade activity.
- Collaborated closely with internal departments such as purchasing, sales and finance regarding product availability, pricing structures, payment terms and customer requirements.
Import Operations Specialist
ASAP LOGISTICS LTD
Queens, NY
01.2024 - 02.2024
- Preparation of essential shipping documentation on a daily basis.
- Following up and updating customers on their import/export shipments.
- Communicating with steamship lines, terminals, customs brokers, truckers, and overseas agents.
- Ensuring all shipment documentation is in compliance with customs rules and regulations.
- Calculating weight, volume, and cost of goods being moved.
- Coordinating release and entry processing for ocean and air import shipments, including U.S.
- Customs and Border Protection, coordinating freight releases and arranging final delivery if needed.
- Maintain effective relationships with clients, carriers, forwarders, customs, etc.
- Drafted correspondence to customers regarding their orders, shipments, and other related matters.
- Processed customs clearance paperwork, ensuring compliance with all applicable laws and regulations.
- Resolved any discrepancies between invoices and actual shipments by liaising directly with vendors.
- Audited internal processes and systems to maximize efficiency of importation and exportation of products.
- Oversaw management of inbound cargo logistics.
- Updated import, FTZ, and CTPAT manuals to comply with governmental regulations.
- Managed foreign trade zone in compliance with governmental regulations for facilities.
Logistics Coordinator
Super pac courier
Nj
06.2023 - 11.2023
- Responsible for the coordination, scheduling, dispatching, and planning of customer freight shipments.
- Damage control with freight in and out of warehouses.
- Evaluated current systems used for managing supply chain activities and identified areas for improvement.
- Digital Marketing Manager.
- Evaluated environmental impact of logistics operations and implemented green initiatives.
- Present an array of logistics solutions that enable numerous entry points into accounts.
- Customer service/Troubleshooting
- Facilitated cross-functional team meetings to align logistics activities with broader business objectives.
- Assisted in the development of logistics strategies to support business growth and expansion.
- Analyzed logistics performance data to identify trends and areas for improvement.
- Conducted regular inventory audits to ensure accuracy and integrity of stock levels.
- Developed and implemented efficient routing strategies to minimize delivery times and costs.
Bistro Manager
Between the Bun
Queens, NY
06.2022 - 06.2023
- Lead chef
- Responsible for quality control
- Inventory control specialist
- Digital media marketer
Volunteer
Boxing coach
Queens, NY
04.2022 - 06.2022
- Training youth boxers work with them and develop fundamentals of boxing.
- Developed good habits and attitude for life in the ring and out.
- Help understand the importance of self-belief and control within themselves.
Logistics Operator
YMB Enterprise Inc
Queens, NY
12.2021 - 03.2022
- Uploading and scanning BOLs into the system.
- Checking validity of documentation.
- Organize and recycle older documents according to tenure-ship.
- Calling companies and vendors to make appointments as needed.
- Damage, freight control.
- Monitored the movement of goods through the supply chain to identify potential delays or problems.
- Organized transport routes to maximize efficiency while minimizing cost.
- Prepared shipping labels, bills of lading, packing slips, manifests.
- Analyzed shipment data for discrepancies in order quantities or pricing information.
- Resolved any customer complaints or inquiries related to logistics operations.
- Developed strategies for improving operational efficiency within the warehouse environment.
- Ensured compliance with all applicable laws and regulations governing international trade activities.
- Collaborated with other departments such as procurement or sales to coordinate product availability.
- Maintained high standards of internal and external customer service.
- Identified and resolved shipping and packaging errors.
Education
Associate's degree - Digital Marketing
CUNY Queensborough Community College
Bayside, NY05.2025
High school diploma -
Hillcrest High School
Jamaica, NY06.2023
Skills
- Culinary Experience
- Shipment management
- International relations
- Analytical Thinking
- Management
- Microsoft Word
- Microsoft Excel
- Digital marketing
- Customer service
- Microsoft Office
- Dispatching
- Microsoft Outlook
- Supply chain
- ERP systems
- cargowise
- DOT Transportation
- Supply Chain Management
Certification
Cargowise certification
Dangerous goods certification
Timeline
Senior Import Agent
Fedex Trade Network
07.2024 - Current
Import Specialist
R&A Internatonal
02.2024 - 07.2024
Import Operations Specialist
ASAP LOGISTICS LTD
01.2024 - 02.2024
Logistics Coordinator
Super pac courier
06.2023 - 11.2023
Bistro Manager
Between the Bun
06.2022 - 06.2023
Volunteer
Boxing coach
04.2022 - 06.2022
Logistics Operator
YMB Enterprise Inc
12.2021 - 03.2022
Associate's degree - Digital Marketing
CUNY Queensborough Community College
High school diploma -
Hillcrest High School
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