Summary
Overview
Work History
Education
Skills
Certification
Training
Accomplishments
Languages
Websites
References
Timeline
Generic

SAFRONIA FIFE

AZ

Summary

Strategic EQ People Leader with a sense of urgency in scaling deliverables and developing high-potential talent. Aligns leadership development to support corporate growth and succession preparation. Collaborates with others to build trust, simplify processes, and promote streamlined operations for increased employee engagement, productivity, Client Services, and service level agreement (SLA) excellence.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Head of OE & ER

Chicanos Por La Causa, Inc.
Phoenix, AZ
09.2022 - Current
  • Creates systemic change to ensure people have the power to live a life of dignity
  • Designs and implements leadership development training for managers and supervisors to increase employee engagement
  • Concludes thorough and impartial ER investigations that identify root cause analysis and recommends solutions to behavioral & El deficiencies
  • Orchestrates processes and procedures that streamlines waste and create organizational effectiveness
  • Mentors' Executive Leadership to ensure we are mitigating company risk & exposure
  • Seamlessly leads two departments in exceeding customer service excellence
  • Acts as proactive Servant Leader, who coaches others to effectively manage change and promote impartiality in every aspect of business
  • Leverages data analytics to improve business operations & eliminate areas of opportunity
  • Leads Organizational Effectiveness (OE) alignment with internal & external clients and Centers of Expertise (COE)
  • Enhances continuous calculated communication to compel unanimous decisions amongst Stakeholders

Head of HR

Tallatoona CAP, Inc.
Cartersville, GA
01.2019 - 01.2022
  • Developed & implemented strategic planning in alignment with organizational initiatives
  • Executed proactive COVID-19 initiatives that keep Tallatoona at the forefront of in-office workplace productivity
  • Equipped Leadership with compliant & ethical business acumen they needed to make informed successful decisions
  • Spearheaded all Compensation; Benefits; Performance Management; Employee Engagement; Succession Planning, Employee Relations; Diversity & Inclusion; Workers' Compensation; Team Building, and Talent Acquisition directives
  • Served as an invaluable strategic partner with Leadership, Clients & Vendors to ensure simplicity of processes and procedures
  • Ambassador of Change Management
  • Drove Human Capital calculated goals in all aspects of HR to promote equity and continuous growth
  • Provided leadership by identifying, analyzing, and implementing resolutions to a high volume of complex, highly-sensitive issues, including unusual situations where precedents were not established

Interim HR Director

Angelica
Alpharetta, GA
01.2017 - 01.2019
  • Ensured compliance after conducting in-depth risk analysis
  • Served as a trusted advisor to Leadership that made sound business recommendations
  • Resolved issues related to organizational culture, guaranteeing HR policies and practices align with corporate culture at the plant level to include union activities
  • Successfully managed a team of Regional HR Managers to ensure company compliance and engaged productivity
  • Implemented safeguards to guarantee compliance with CBA's and evolving employment law

Sr. HR Contractor/Sr. HRBP

HR SME Group
Atlanta, GA
01.2016 - 01.2017
  • HR Contractor who partners with Leadership to develop and implement HR programs that exceed business needs
  • Drove the alignment of activities and programs that promoted employee engagement
  • Completed thorough employee relations investigations, then made legalistic recommendations
  • Maintained compliance with federal and state regulations concerning employment practices
  • Influenced planning initiatives based on organizational assessment
  • Developed and led training and expansion initiatives

Sr. Advisor, HR/Sr. HRBP

AMERICAN RED CROSS
Dallas, TX
01.2013 - 01.2015
  • Served with leadership to develop long-term strategy for attracting and retaining high-performing talent
  • Developed, managed, and evaluated HR programs and initiatives to achieve alignment with corporate goals of service excellence and business success
  • Streamlined and prioritized talent acquisition and employee development plans to fill critical positions and retain top performers
  • Eliminated workplace harassment, labor law and policy violations across client territory by coaching leaders for consistent application of management practices
  • Resolved misalignment of HR policies and practices with organizational culture of service excellence

Education

Master of Science - ORGANIZATIONAL LEADERSHIP

ARGOSY UNIVERSITY
DALLAS, TX
08-2013

Bachelor of Arts - INTERDISCIPLINARY STUDIES

NATIONAL UNIVERSITY
FRESNO, CA
04-2007

Skills

  • People Ops
  • Compensation
  • HR Data Analytics
  • Talent Readiness
  • Talent Acquisition
  • Leaves Administration
  • Employee Relations
  • Compliance Training
  • Payroll Administration
  • Change Management
  • Policy Development
  • Relationship Building
  • Succession Planning
  • Diversity Equity & Inclusion
  • Microsoft Word/Excel/PowerPoint
  • Employee Communications
  • Leadership Coaching & Development
  • Client Services/Professional Solutions
  • Team Building/Employee Engagement
  • Union/Labor Law (CA also)/Negotiation
  • Networking
  • Conflict Resolution
  • Analytical and Critical Thinking
  • Communication
  • Problem Resolution
  • Project Planning

Certification

  • Certified Leaves of Absence Manager (Leaves/FMLA/ADA/WC)
  • Certified Employee Relations Train the Trainer

Training

  • HRIS: Bamboo; PeopleSoft; JDE; Abra, Oracle, UltiPro; Abila, and ADP
  • ATS: PeopleSoft; Taleo; People Click; Google Docs, and Bullhorn
  • Software: MS Office Suite; Salesforce; Replicon, Remedy, and E-Verify
  • Multi-state/Multi-site HRBP, SME Panelist for Benefits Benchmarking, Employee Relations Train the Trainer, Certified I-9 Processor, ISO 9001 Certified Internal Auditor, Diversity & Inclusion Facilitator, Harassment Prevention, Strategic Planning, Root Cause Failure Analysis, 5S, Advanced HRM Certificate (CSUEB)

Accomplishments

  • HR Employee of The Year

Languages

English
Native/ Bilingual

Websites

References

References available upon request.

Timeline

Head of OE & ER

Chicanos Por La Causa, Inc.
09.2022 - Current

Head of HR

Tallatoona CAP, Inc.
01.2019 - 01.2022

Interim HR Director

Angelica
01.2017 - 01.2019

Sr. HR Contractor/Sr. HRBP

HR SME Group
01.2016 - 01.2017

Sr. Advisor, HR/Sr. HRBP

AMERICAN RED CROSS
01.2013 - 01.2015

Master of Science - ORGANIZATIONAL LEADERSHIP

ARGOSY UNIVERSITY

Bachelor of Arts - INTERDISCIPLINARY STUDIES

NATIONAL UNIVERSITY

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SAFRONIA FIFE