Safuwra Bonds

• Enhanced guest experience through effective communication skills, handling complaints professionally and resolving issues promptly.
• Ensured consistent food quality by overseeing menu planning, ingredient sourcing, and inventory management processes.
• Managed daily operations, ensuring smooth workflow and optimal productivity across multiple restaurant units.
• Maintained a safe and secure environment for both employees and guests by enforcing strict adherence to safety protocols and guidelines.
• Conducted regular performance evaluations, identifying areas for improvement and providing constructive feedback to employees.
• Fostered a culture of continuous improvement, encouraging staff to identify inefficiencies and propose innovative solutions for enhanced performance.
• Streamlined scheduling processes to maximize efficiency while maintaining adequate staffing levels during peak hours of operation.

Oversee operations of store. ordering product and speaking with vendors.

hiring and training of staff

• Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
• Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
• Carefully interviewed, selected, trained, and supervised staff.
• Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
• Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
• Developed and maintained a strong team of motivated staff by providing ongoing training and development opportunities.

• Maintained high standards of cleanliness throughout the establishment by regularly inspecting facilities and addressing maintenance issues promptly.
• Resolved customer complaints efficiently while maintaining professionalism and preserving long-term guest relations.
• Managed inventory control processes for reduced waste and optimized profit margins.
• Maintained a safe working environment by enforcing strict adherence to health and safety regulations among employees.