Summary
Overview
Work History
Education
Skills
Timeline
Generic

Safvan Patel

SeaTac,WA

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

17
17
years of professional experience

Work History

CEO & Founder

Patel Ventures LLC
07.2022 - Current
  • Achieved company growth by implementing strategic plans and streamlining operations.
  • Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Enhanced brand reputation with effective marketing campaigns and public relations efforts.
  • Fostered strong relationships with industry partners to expand business opportunities.
  • Secured financing for critical projects through negotiation of favorable loan terms with financial institutions or investors.
  • Ensured regulatory compliance by developing robust policies, procedures, and internal controls.
  • Managed financial, operational and human resources to optimize business performance.
  • Represented organization at industry conferences and events.

Director of Airport Operations

Bambuza Hospitality Group
01.2021 - Current
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Analyzed market trends and customer feedback to develop new strategies for improving operations.
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.
  • Negotiated contracts and agreements to optimize cost savings and efficiency.
  • Traveled to over 4 locations per week to manage each store and perform reviews of individual managers and employees.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Spearheaded menu and staff development through detailed training and facilitation of staff meetings.
  • Led restructuring of restaurant menu and interior design, resulting in increased customer satisfaction and profits.
  • Developed and implemented project plans and budgets to ensure successful execution of new store opening.

Bambuza Vietnam Kitchen - General Manager

SeaTac
11.2018 - 12.2020
  • Carefully interviewed, selected, trained and supervised staff
  • Interacted positively with customers while promoting hotel facilities and services
  • Carefully developed a lucrative annual food and beverage marketing plan and strict budget to maximize profits
  • Correctly calculated inventory and ordered appropriate food supplies
  • Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity
  • Led and directed team members on effective methods, operations and procedures
  • Effectively managed payroll and timekeeping, including completion of the proper paperwork for new hires and terminations.

General Manager

Pallino Pastaria, SeaTac
04.2012 - 11.2018
  • Carefully interviewed, selected, trained and supervised staff
  • Handled scheduling duties to ensure that the restaurant was properly staffed at all times
  • Greeted customers in a timely fashion while quickly determining their needs
  • Educated customers about the brand to incite excitement about the company's mission and values
  • Assigned work to team members based on company needs, personal strengths and job knowledge
  • Carefully developed a lucrative annual food and beverage marketing plan and strict budget to maximize profits.

Shift Supervisor

Pallino Pastaria, SeaTac
10.2008 - 04.2012
  • Coordinated team members with a focus on productivity, efficiency, and enhancing the customer experience
  • Resolved guest complaints quickly and efficiently
  • Operated all kitchen equipment adeptly
  • Properly handled and timely processed cash and credit card transactions
  • Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines
  • Practiced safe food handling procedures at all times
  • Worked with team members to improve performance and implement training updates.

Concessions - Shift Leader

Concourse, SeaTac
03.2007 - 07.2008
  • Maintained high standards of customer service during high-volume, fast- paced operations
  • Prepared all food orders within a 2-3 minute time frame
  • Assembled food orders while maintaining appropriate portion control
  • Cleaned and organized eating, service, and kitchen areas
  • Trained kitchen staff on proper use of equipment, food handling, and portion sizing
  • Worked stations including pizza, omelet, soup, salad, sandwich, and dessert at a busy cafeteria.

Education

Real Estate

Rockwel Institute
Bellevue, WA
2014

High School Diploma -

Cleveland High School
Seattle, WA
2011

Skills

  • Extensive food/beverage knowledge
  • Food regulation compliance
  • Skillful menu development
  • Accomplished in large event catering
  • Fast and efficient service worker
  • Assumes 100% responsibility for
  • Quality of products
  • Service-oriented
  • Inventory control and record keeping
  • Staff scheduling
  • Natural leader
  • Food service background
  • Strong work ethic
  • Passion for customer satisfaction
  • Proven cost-control expert
  • Trained in performance and wage
  • Reviews
  • Business operations expertise

Timeline

CEO & Founder

Patel Ventures LLC
07.2022 - Current

Director of Airport Operations

Bambuza Hospitality Group
01.2021 - Current

Bambuza Vietnam Kitchen - General Manager

SeaTac
11.2018 - 12.2020

General Manager

Pallino Pastaria, SeaTac
04.2012 - 11.2018

Shift Supervisor

Pallino Pastaria, SeaTac
10.2008 - 04.2012

Concessions - Shift Leader

Concourse, SeaTac
03.2007 - 07.2008

Real Estate

Rockwel Institute

High School Diploma -

Cleveland High School
Safvan Patel