Sagal Ibrahim
Saint Paul,MN
Summary
Dedicated and knowledgeable Social Worker with a strong background in serving culturally diverse and underserved populations. Possessing extensive experience in community outreach and a solution-focused approach, I excel in collaborative environments, working effectively with multidisciplinary teams to meet individual needs. My unwavering commitment to providing empathetic and culturally responsive support ensures comprehensive care and positive outcomes for those I serve.
Overview
10
10
years of professional experience
Work History
Special Needs Basic Care Coordinator
UCare Minnesota
05.2022 - Current
- Provided member-centered case management for individuals with complex medical, mental health (MH), substance use disorders (SUD), and social service needs.
- Conducted comprehensive assessments to identify member needs, including addressing Social Determinants of Health (SDOH) and connecting members to appropriate community resources.
- Developed and implemented individualized care plans with members, caregivers, and healthcare teams to ensure a holistic and culturally appropriate approach.
- Partnered with mental health professionals, primary care providers, psychiatrists, and social workers to coordinate integrated healthcare services.
- Ensured smooth transitions of care by coordinating with hospitals, residential facilities, and primary care clinics to facilitate appropriate follow-up care.
- Educated members and caregivers on available benefits, medical services, and behavioral health resources.
Social Worker
United Family Medicine
03.2019 - 06.2021
- Interdisciplinary Collaboration – Worked closely with healthcare teams, including physicians, nurses, therapists, and case managers, to develop and implement effective care plans.
- Crisis Intervention & Support – Assisted children, adolescents, and families during medical and mental health crises, providing trauma-informed emotional support and resource connection.
- Knowledge of Medical & Behavioral Health Systems Navigated healthcare systems to advocate for patients and ensure access to age-appropriate medical, mental health, and substance use treatment.
- Culturally Responsive Care – Provided culturally competent case management, integrating diverse perspectives to ensure equitable access to care.
- Trauma-Informed & Motivational Interviewing Practices – Engaged patients and families in goal-setting using trauma-informed care and motivational interviewing techniques to promote long-term well-being.
- Advocacy & Patient Rights – Advocated for patient rights, ensuring access to equitable healthcare, mental health support, and developmental services.
Case Manager
Avivo
10.2016 - 01.2017
- Provided case management services for adults with complex medical, mental health, homelessness, and social service needs under Housing and Urban Development (HUD) programs.
- Conducted comprehensive assessments to identify individual needs, social determinants of health, and barriers to care.
- Developed and implemented individualized, family-centered care plans in collaboration with members, caregivers, and providers.
- Facilitated referrals to medical, mental health, SUD, and community resources, ensuring access to necessary services.
Paraeducator, Special Education
Best Academy Elemmary Schoool
09.2014 - 08.2015
- Provided direct support to children with special needs in diverse charter schools, assisting with behavior management, academic support, and social-emotional development.
- Worked as a Special Education Paraprofessional, reviewed Individualized Education Plans (IEPs) for students with Autism Spectrum Disorder (ASD), ADHD, and other developmental disabilities.
- Applied Trauma-Informed Care and Motivational Interviewing techniques to engage children and families in supportive services.
- Conducted assessments to identify student needs, address social determinants of health, and connect families to appropriate resources.
- Collaborated with healthcare providers, school staff, and caregivers to coordinate services and ensure holistic support for students.
Education
Bachelor of Science - Social Work
Metro State University
Saint Paul, MN05-2016
Skills
- Problem-solving
- Special education advocacy
- Case management
- Coordination
- Assessment
- Diverse Community Outreach Specialist
Timeline
Special Needs Basic Care Coordinator
UCare Minnesota
05.2022 - Current
Social Worker
United Family Medicine
03.2019 - 06.2021
Case Manager
Avivo
10.2016 - 01.2017
Paraeducator, Special Education
Best Academy Elemmary Schoool
09.2014 - 08.2015
Bachelor of Science - Social Work
Metro State University
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