Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
Work History
Leasing Representative
Pedcor Management
Rochester, MN
09.2023 - Current
Performed regular inspections of leased units to ensure proper maintenance was being done.
Collected rent payments from tenants on a timely basis.
Provided administrative support to property management staff.
Responded to inquiries regarding rental availability via phone, email or in person.
Processed applications for prospective tenants including background checks and credit verifications.
Maintained accurate records for all tenant transactions.
Assisted in the preparation of lease agreements and other documents.
Coordinated showings of properties with potential tenants.
Monitored daily financial activity related to leasing operations.
Greeted prospective tenants and provided them with rental information.
Processed move-outs by completing final walkthroughs, collecting keys, inspecting unit condition and preparing documentation for accounting purposes.
Processed transfer requests from existing tenants who wished to move within the same building or complex.
Responded to tenant requests for maintenance services in a timely manner.
Resolved tenant complaints promptly and professionally while maintaining positive relationships with residents.
Advised on rental policies and procedures to ensure compliance with applicable laws.
Lead Direct Support Professional
Sevita
Rochester, MN
08.2022 - 09.2023
Supervised medication administration according to prescribed instructions from a physician or nurse practitioner.
Reviewed client documentation prior to submission for accuracy and completeness.
Assisted clients with developing social skills by engaging them in community activities such as volunteering or recreational outings.
Provided crisis intervention during emergency situations and de-escalated difficult behaviors when needed.
Encouraged independence among clients while promoting their self-advocacy skills.
Maintained accurate records of services provided to clients and updated them regularly.
Mentored new employees on job duties associated with being a lead DSP.
Coordinated medical appointments and monitored health care needs of clients.
Direct Support Professional
Cardinal of Minnesota
Rochester, MN
12.2019 - 07.2022
Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
Provided guidance and support to ensure safety of individuals served.
Accompanied individuals on outings to promote independence and integration into the community.
Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
Maintained clean and well-organized environment for client happiness and safety.
Followed care plan and directions to administer medications.
Aided with mobility and independence for disabled individuals and continually monitored safety.
Accompanied or transported clients to appointments, errands and social activities.
Documented current patient information to update vital signs, behaviors, and eating habits.
Reported changes in client condition to administrators, facilitating nursing intervention.
Tracked and reported clients' progress based on observations and conversations.
Education
Bachelor of Science - Business Administration And Management
Metropolitan State University
Saint Paul, MN
09.2019 - 05.2025
High School Diploma -
Mayo High School
Rochester, MN
05-2019
Skills
Organizational abilities
Application management
Leasing Terms and Specifications
Basic Mathematics
Clear Communication
Team Collaboration
File Management
Phone and Email Etiquette
Administrative Support
Community Engagement
Interpersonal Relations
Customer service expertise
Property Inspections
Work Preference
Work Type
Full Time
Work Location
Hybrid
Important To Me
Company CultureWork-life balanceFlexible work hoursPaid sick leavePaid time off401k match
Timeline
Leasing Representative
Pedcor Management
09.2023 - Current
Lead Direct Support Professional
Sevita
08.2022 - 09.2023
Direct Support Professional
Cardinal of Minnesota
12.2019 - 07.2022
Bachelor of Science - Business Administration And Management
Metropolitan State University
09.2019 - 05.2025
High School Diploma -
Mayo High School
Similar Profiles
Theresa DrummondTheresa Drummond
Property Manager at Pedcor ManagementProperty Manager at Pedcor Management