Sagan Tobias

Supported the Account Manager in overseeing tasks, such as:

· Supervising and training employees on high-quality cleaning standards.

· Inspection and or cleaning of rooms and common area to the adherence of the facilities standards, including documenting and addressing issues in a prompt, professional manner.

· Coordinate with the maintenance department to report and follow up on any repairs.

· Handle guest complaints related to housekeeping and/or laundry services, resolving issues in a timely and satisfactory manner.

· Participate in the recruitment and selection process for new staff and making hiring recommendations.

• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• Maintained clean and welcoming dining environment, ensuring a positive guest experience.

• Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
• Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
• Monitored safety of guests in and around swimming pool.
• Provided friendly customer service to guests and addressed concerns.
• Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
• Testing and balancing chemical levels.