Sage Brown
Wenatchee,WA
Summary
Experienced Administrative Assistant with a strong desire to step up as a Business Office Director. Proven ability to handle multiple tasks and prioritize effectively. Skilled in accounting duties, records management, and effective communication. Ready to take on new challenges and contribute to the growth and success of a business.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
Ciel Senior Living Of Wenatchee
03.2023 - Current
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported administrative staff through scheduling meetings, collaborating in current projects, and preparing crucial documents.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Lead Receptionist
Avamere At Wenatchee
03.2020 - 03.2023
- Enhanced customer satisfaction by efficiently managing the front desk operations and handling high call volumes.
- Increased office efficiency by coordinating appointments, maintaining detailed records, and providing timely reminders.
- Supported management with accurate data entry, report generation, and record-keeping tasks to ensure smooth daily operations.
- Assisted team members with administrative duties, contributing to a collaborative work environment and increased productivity.
- Resolved client issues promptly and professionally, fostering positive relationships and promoting loyalty to the business.
- Trained new receptionists on company policies, software systems, and best practices for exceptional client service delivery.
- Managed inventory of office supplies, placing orders as necessary to maintain optimal stock levels while minimizing costs.
- Processed incoming mail and packages efficiently, ensuring prompt distribution to appropriate recipients within the organization.
- Assisted in planning company events by securing venues, arranging catering services, and coordinating logistics with external vendors.
- Reduced errors significantly by meticulously reviewing data entries before submission.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Managed multiple tasks and met time-sensitive deadlines.
Education
High School Diploma -
Eastmont Senior High School
East Wenatchee, WA06.2017
Skills
- Information Security
- Spreadsheet Development
- Credit Card Receiving
- Customer Relations
- Strong Problem Solver
- Medical Records Keeping
- Project Planning
- Office Administration
- Minute Taking
- Invoice Processing/Accounts Payable
- Clerical Support
- Long Term Care Insurance Processing
References
References available upon request.
Timeline
Administrative Assistant
Ciel Senior Living Of Wenatchee
03.2023 - Current
Lead Receptionist
Avamere At Wenatchee
03.2020 - 03.2023
High School Diploma -
Eastmont Senior High School
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