Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sage Burkhalter

Maple Grove ,MN

Summary

Proven track record in enhancing customer satisfaction and streamlining operations, evidenced by my role at Sevita Rem where I leveraged problem-solving and POS system operation skills. Demonstrated ability to build relationships and improve efficiency, contributing to a 20% increase in positive client feedback.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Cashier Assistant

SUBWAY®Restaurants

Caregiver

Sevita Rem
04.2023 - 09.2024
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted patients with self-administered medications.
  • Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
  • Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
  • Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Assisted in rehabilitation exercises as prescribed by medical professionals, guiding patients towards improved mobility and function.
  • Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.

Housekeeper Aide

Grandstay Hotels & Crossings By Grandstay
06.2022 - 12.2022
  • Participated in regular performance reviews with supervisors, seeking feedback for continuous improvement in job performance quality and efficiency levels.
  • Maximized efficiency with thorough training in proper cleaning techniques and use of equipment.
  • Reduced complaints by promptly addressing any housekeeping issues and providing swift solutions.
  • Managed laundry responsibilities efficiently, ensuring clean linens were readily available for room turnovers.
  • Safeguarded guests'' personal belongings by following strict protocols for handling lost items and valuables found during room servicing.
  • Enhanced guest satisfaction by maintaining a clean and organized environment in all areas of the property.
  • Handled special requests from guests with care and professionalism, enhancing their overall stay experience at the property.
  • Collaborated with maintenance teams on any repairs or upkeep needed within guest rooms or common areas, promoting a well-maintained property appearance.
  • Demonstrated strong attention to detail while completing various cleaning tasks, resulting in consistently spotless rooms for guests.
  • Contributed to a welcoming atmosphere by providing friendly interactions with guests as they encountered housekeeping staff throughout the property.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Adhered to professional house cleaning checklist.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Rotated linens in storerooms and replenished when supplies ran low.
  • Hang, cleaned and rehung draperies to maintain freshness.
  • Changed bed linens and collected soiled linens for cleaning.

Cashier Trainer

KFC Restaurant
05.2022 - 06.2022
  • Trained new employees by providing knowledge of specific store tasks, policies and goals.
  • Improved communication between cashiers and other departments, fostering a more cohesive store environment.
  • Reduced errors in transactions by providing clear instructions and hands-on demonstrations of proper cash handling techniques.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Collaborated with management to identify areas for improvement, leading to better-targeted training efforts.

Education

High School Diploma -

Cambridge Isanti High School
Cambridge, MN

Skills

  • Customer Service
  • Problem-Solving
  • Teamwork and Collaboration
  • Patience and Empathy
  • Basic Math
  • Reliability and punctuality
  • Flexible Schedule
  • Critical Thinking
  • Professional Appearance
  • Relationship Building
  • Front Desk Operations
  • Productivity Standards
  • POS System Operation
  • Financial Reporting
  • Recordkeeping
  • Inventory Support
  • Preparing Bank Deposits

Certification

First aid CPR AED

Timeline

Caregiver

Sevita Rem
04.2023 - 09.2024

Housekeeper Aide

Grandstay Hotels & Crossings By Grandstay
06.2022 - 12.2022

Cashier Trainer

KFC Restaurant
05.2022 - 06.2022

Cashier Assistant

SUBWAY®Restaurants

High School Diploma -

Cambridge Isanti High School

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Sage Burkhalter