Summary
Overview
Work History
Education
Skills
Timeline
Generic

SAGE CRONIN

Mount Kisco

Summary

Dynamic and dedicated professional with exceptional customer service skills honed at Tipsy Taco Bar. Proven ability to manage high-pressure situations while maintaining guest engagement. Experienced in POS system operations and server training, consistently fostering a welcoming atmosphere and cultivating strong relationships with patrons. Committed to delivering outstanding dining experiences.

Overview

5
5
years of professional experience

Work History

Server

Squires of Briarcliff
05.2025 - Current
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Completed to go orders through the phone
  • Served food and beverages promptly with focused attention to customer needs.

Server/Bartender

Tipsy Taco Bar
09.2023 - 01.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with Toast POS system to place orders, manage bills, and handle complimentary items.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Cultivated warm relationships with regular customers.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Restaurant Hostess

Tipsy Taco Bar
03.2021 - 08.2023
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.

Education

Associate of Arts -

Westchester Community College
Valhalla, NY
05-2026

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Point of sale (POS) system operations
  • Server training
  • Time Management

Timeline

Server

Squires of Briarcliff
05.2025 - Current

Server/Bartender

Tipsy Taco Bar
09.2023 - 01.2025

Restaurant Hostess

Tipsy Taco Bar
03.2021 - 08.2023

Associate of Arts -

Westchester Community College

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