Sage Falcetti
San Dimas,CA
Summary
Easy going and friendly Skincare Consultant with deep knowledge of skin conditions and effective treatments. Excellent in communication skills and customer service to build relationships and maintain loyal business. Organized and detail-oriented to manage efficient and effective spa operations.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Esthetician
Citrus College
Glendora , CA
08.2023 - 02.2024
- Set up patient rooms and sterilized equipment.
- Used peels and masks to improve the appearance of client's skin, customizing facials based on client's age and skin type.
- Used magnifying lamps to evaluate and examine client skin condition and appearance.
- Assessed client needs and recommended skincare and anti-aging products.
- Educated clients on proper skin care techniques, according to individual needs.
- Relaxed clients with facial and body massages, aromatherapy, and soothing environments.
- Monitored product freshness, appearance, and cleanliness to improve quality control.
- Performed waxing services on clients, including eyebrows, full face, underarms, arms, and legs.
- Provided facial treatments such as cleansing, exfoliation, extractions, and massage.
Customer Service Representative
Home Depot
Glendora, CA
02.2023 - 08.2023
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Greeted customers, provided information about products and services.
Education
Esthetician
Citrus College
Glendora, CA02-2024
High School Diploma -
Tri-community Adult Education-Pioneer
Covina, CA06-2023
Skills
- LED Light Therapy
- Tuel Product Expert
- Chemical Facial Peels
- Client Intakes
- Dermalogica
- Sanitation and sterilization
- Advanced Facial Specialist
- Microdermabrasion Treatments
Certification
- Dermalogica Certified
- Certified with Lightstim
- Certified for Tuel and Berodin Wax
Timeline
Esthetician
Citrus College
08.2023 - 02.2024
Customer Service Representative
Home Depot
02.2023 - 08.2023
- Dermalogica Certified
- Certified with Lightstim
- Certified for Tuel and Berodin Wax
Esthetician
Citrus College
High School Diploma -
Tri-community Adult Education-Pioneer
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