Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sage Fitzgerald

Rock Springs,WY

Summary

•Offering strong foundation in communication and relationship management.

•Eager to learn and develop in sales environment.

•Brings understanding of customer needs and problem-solving skills.

•Focus on effective communication and product knowledge.

•Ready to use and develop negotiation and relationship-building skills in sales representative role.

Overview

1
1
year of professional experience

Work History

Sales Representative

Phoenix Grooming
02.2023 - 08.2024

•Mantained knowledge of up to date trends and prices for current and new clientele interest

•Increased repeat business by creating a foundation of trust with customers

•Developed solutions for different customers needs

•Utilized social media to reach a broader audience of clients

•Served customers with friendly support throughout service and purchases

•Performed in self-directed work environment, managing day-to-day operations and decisions.

•In charge of handling customer complaints and providing solutions

Office Manager

Phoenix Grooming
02.2023 - 08.2024


•Took care of payroll including, sending hours and commissions in, and dispensing pay checks

•Made deposits and kept track of money for banking

•In charge of scheduling appointments and keeping track of them in a scheduling book

•Filing clientele paperwork including names and numbers of owners, and names and descriptions of dogs

•Handle all calls for appointments, payment questions, service descriptions, etc.

•Maintained financial records and billing information

•Maintained confidential business records and employee records

•Knowledge with handling cash, checks, and debit/credit cards

Education

Black Butte High School
Rock Springs, WY

Skills

  • Customer service
  • Customer relations
  • Customer relationship building
  • Interpersonal communication skills
  • Relationship building
  • Product and service knowledge
  • Complex Problem-solving
  • Client service
  • Customer needs assessment
  • Performance improvement
  • Strategic planning
  • Customer success management
  • Systems and software expertise
  • Records management
  • Competitor research
  • Time management
  • Client engagement
  • Customer experience enhancement
  • Social media marketing
  • Product management and pricing
  • Attention to detail
  • Product knowledge
  • Organizational skills
  • Clear oral/written communication
  • Billing
  • Scheduling and calendar management
  • Payroll processing
  • Payroll and budgeting
  • Document management
  • Inventory control
  • Conflict management
  • Banking operations
  • Computer skills
  • Decision-making
  • Problem resolution
  • Scheduling and coordinating

Timeline

Sales Representative

Phoenix Grooming
02.2023 - 08.2024

Office Manager

Phoenix Grooming
02.2023 - 08.2024

Black Butte High School
Sage Fitzgerald