Sage Grant

• Assist engineers with reviewing civil engineering plans, drawings, and technical documents

• Support traffic studies and transportation-related engineering projects
• Coordinate with engineering staff, utility supervisors, and project stakeholders on municipal infrastructure projects
• Assist with water and wastewater improvement projects and related documentation
• Participate in project reviews and contribute to engineering and construction-related planning
• Gain exposure to public infrastructure development, permitting, and project coordination processes

• Greet and assist visitors in a professional manner
• Answer and direct phone calls using a multi-line phone system
• Worked closely with project managers and different Departments as needed
• Perform clerical tasks such as on-line filing, mailings, scanning
• Utilize computerized systems for scheduling appointments and managing client information

• Handled customers retirement accounts.
• Assisted with their spending account data, such as their balance, benefits, and their claims.
• My position helped customers with their account and better understand how and when to use their retirement money

• Handling incoming calls and Internet leads.
• Schedule appointments with customer inbound and outbound calls.
• Utilizing computer & phone skills to increase appointments.