Summary
Overview
Work History
Education
Skills
Timeline
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Sage Hyland

Sparta,NJ

Summary

A highly ambitious and goal-oriented professional that demonstrates a record of success in marketing management, social media management, and costumer service. An individual that succeeds in overseeing all stages of initiatives, building positive relationships and promoting products with innovative and forward-thinking approaches. Well-versed in tracking market trends and capitalizing on opportunities.

Overview

5
5
years of professional experience

Work History

Social Media Marketing Manager

Thrive Medspa
Basking Ridge, NJ
03.2023 - Current
  • Created content for various social media platforms, including Facebook, Instagram, Tiktok, and Company Website.
  • Collaborated with marketing team to coordinate social media advertising campaigns to achieve unified marketing strategy.
  • Developed and executed social media marketing campaigns to increase brand awareness, engagement, and website traffic.
  • Promoted content through advertising on specific social media networks to reach target audience.
  • Built relationships with influencers in order to gain exposure for the brand.
  • Provided creative ideas for content creation and optimization of social media channels.
  • Optimized posts using best practices for each platform.
  • Designed content editorial calendar to plan marketing campaigns and integrate social media content.

Receptionist Administrator

Garden State Urology
Denville , NJ
06.2021 - 03.2023
  • Handled diverse needs for clients in-person, by phone or through email.
  • Organized files and spreadsheets to simplify staff access or retrieval.
  • Responded promptly to emails from customers and other departments within the organization.
  • Interpreted and explained work procedures and policies to brief staff.
  • Guided employees in handling difficult or complex problems.
  • Maintained an organized filing system for all employee records in compliance with legal regulations.
  • Coordinated appointment calendar and balanced schedules to promote optimal productivity.
  • Created fliers, brochures, and social media posts to communicate brand objectives.

BDC Service Representative

BMW
Roxbury, NJ
03.2019 - 12.2019
  • Participated in team meetings to discuss best practices for BDC operations.
  • Cross-sold additional products and services to purchasing customers.
  • Documented sales call data in company software.
  • Collaborated with new customers to give details about company offerings.
  • Monitored and responded to internet sales leads from company website and third party sites.
  • Scheduled vehicle-showing appointments for sales team and provided reminder phone calls to customers.
  • Provided feedback regarding new processes that could improve efficiency.

Education

Esthetics

The Artistic Academy of Hair Design
Morris Plains, NJ
02-2021

High School Diploma -

Sparta Highschool
Sparta, NJ
06-2020

Skills

  • Social Media and Promotions
  • Strategic Planning and Alignment
  • Relationship Building
  • Market Research Analysis
  • Marketing Program Management
  • Brand Development
  • Customer Retention Strategies
  • Content Development
  • Social Media Strategy
  • Social Media Marketing
  • Customer Relationship Management (CRM)
  • Corporate Communication
  • Public and Media Relations
  • Communication
  • Organization
  • Office Management
  • Administrative Support
  • Business Operations Understanding
  • Multi-Line Telephone Systems
  • Time Management
  • Verbal and Written Communication
  • Lead Generation
  • Business Development
  • Customer Service

Timeline

Social Media Marketing Manager

Thrive Medspa
03.2023 - Current

Receptionist Administrator

Garden State Urology
06.2021 - 03.2023

BDC Service Representative

BMW
03.2019 - 12.2019

Esthetics

The Artistic Academy of Hair Design

High School Diploma -

Sparta Highschool

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Sage Hyland