Summary
Overview
Work History
Skills
Timeline
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Sage Lee

Minneapolis,MN

Summary

Experienced payroll coordinator with demonstrated experience in optimizing productivity, efficiency and service quality across multiple establishments in multiple states. Highly dependable, ethical and reliable team member and leader able to blend strategic organizational, technical and systems acumen. Works effectively with cross-functional teams in ensuring operational and service excellence, and a high quality of customer service towards the overall employee experience.

Overview

6
6
years of professional experience

Work History

Corporate Payroll Coordinator

Lifespark
04.2022 - Current
  • Uploads time records into computer system and makes adjustments to create accurate databases for payroll processing functions.
  • Performs calculations of overtime, vacation, and sick hours to provide accurate data for payroll processing database.
  • Investigates payroll variances and employee claims to resolve discrepancies timely.
  • Offers payroll-related subject matter expertise to management and employees to resolve payroll discrepancies following investigations.
  • Completes bi-weekly payroll for 400+ employees across 11 individual establishments and multiple states.
  • Collaborates with human resources, accounting and other departments to confirm payroll accuracy.
  • Confirms compliance with all applicable federal, state and local payroll laws and regulations.
  • Supports and develops establishment leadership.

Business Office Manager

Harrison Bay Senior Living
06.2021 - 04.2022
  • On site human resources generalist, including conducted investigations, employee conflict and performance issues, and employee retention advocate.
  • Responsible for processing bi-weekly payroll.
  • Site benefits administrator, including managing annual open enrollment and new employee enrollment, and advising employees on benefit offerings.
  • Oversaw new employee onboarding following the established Employee Experience program.
  • Member of the facility leadership team.
  • Included in the Manager on Duty rotation.
  • Managed clinical employee staffing schedule to comply with regulated staffing ratios.
  • Resolved financial discrepancies and customer billing issues with timely attention.
  • Maximized cash flow through optimal billing and collection processes.
  • Billing- verified service agreements and coordinated payments with various state payors for services provided.
  • Made and posted daily cash deposits, made collection calls for outstanding balances, and generated monthly statements.


Business Office Assistant

Harrison Bay Senior Living
01.2021 - 06.2021
  • Processed bi-weekly payroll.
  • Managed time, payroll, and benefits systems.
  • Answered questions related to benefits, policies, and compensation.
  • Assisted with onboarding of new employees.
  • Coordinated and scheduled leadership meetings and candidate interviews.
  • Assisted with directing incoming client and family calls.
  • Greeted incoming visitors and customers professionally
  • Exhibited a high degree of customer service to clients, families, and employees.

Bartender

The Bulldog
05.2017 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Trainer for new servers and bartenders.

Skills

  • Microsoft Office
  • Remote Conferencing
  • Payroll Software Proficiency
  • Daily Payroll Activities
  • Policy Adherence
  • Child Support Orders
  • Termination Processing
  • Payroll Policies and Procedures
  • Accounting Understanding
  • PTO Accrual
  • Database Maintenance
  • Internal Audit Procedures

Timeline

Corporate Payroll Coordinator

Lifespark
04.2022 - Current

Business Office Manager

Harrison Bay Senior Living
06.2021 - 04.2022

Business Office Assistant

Harrison Bay Senior Living
01.2021 - 06.2021

Bartender

The Bulldog
05.2017 - Current

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Sage Lee