Sage Lewis
Pearland,TX
Summary
Proactive Vehicle Damage Inspector with a solid background in customer service and collaboration. Expertise in conducting inspections and mentoring others, focused on driving accurate estimates and fostering a productive work environment.
Overview
5
5
years of professional experience
Work History
Vehicle Damage Inspector
Progressive Insurance
Houston, TX
03.2022 - Current
- Conducted thorough virtual and in-person inspections to assess damage and determine claim validity.
- Collaborated with adjusters to ensure accurate assessment of repair costs.
- Utilized claims and repair software such as Mitchell and CCC1 to document findings and write accurate estimates.
- Mentored inspectors on best practices for effective claim evaluations.
Assistant Branch Manager
Enterprise Rent-A-Car
Miami, FL
12.2020 - 03.2022
- Assisted in daily branch operations, ensuring smooth workflow and high customer satisfaction.
- Managed vehicle inventory, optimizing fleet availability and utilization for customer needs.
- Executed administrative tasks, including processing rentals and handling customer inquiries efficiently.
- Trained new staff on company policies, procedures, and best practices to enhance team performance.
Education
Bachelor of Science - Hospitality And Tourism Management
Florida International University
Miami, FL12-2019
Skills
- Customer Service
- Visual inspections
- Documentation
- Training and mentoring
- Teamwork
- Independent worker
- Problem solver
- Critical thinker
Accomplishments
STUDENT ATHLETE LEADERSHIP COUNCIL
• Lead as Team Captain and Defensive Player of the Year for the university football team
• Organized events to promote student- athletes engagement on-campus
• Discussed and provided solutions for NCAA issues affecting student-athletes
•Led community service events to engage students with the surrounding Miami-Dade Community
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Timeline
Vehicle Damage Inspector
Progressive Insurance
03.2022 - Current
Assistant Branch Manager
Enterprise Rent-A-Car
12.2020 - 03.2022
Bachelor of Science - Hospitality And Tourism Management
Florida International University