Summary
Overview
Work History
Education
Skills
Community Service
Timeline
Generic

Sage Moore

Paonia,CO

Summary

Dependable server successful in providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

3
3
years of professional experience

Work History

Cashier, Receptionist

Kebler Corner
05.2024 - Current
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Responded to inquiries from callers seeking information.

Housekeeper, Front Desk, Barista, Server

Harmels on The Taylor
05.2023 - 07.2023
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Cashier, Server

Berg Harvest Mercantile
06.2022 - 09.2022
  • Worked flexible schedule and extra shifts to meet business needs.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
  • Restocked food supplies in kitchen and organized storage areas.

Host, Server

Flying Fork Cafe
05.2021 - 12.2021
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.

Education

Bachelor of Science - Early Childhood Education

Colorado State University
Fort Collins, CO
05.2027

Skills

  • Customer Relations
  • Food Running
  • Food safety practices
  • Beverage Preparation
  • POS Systems
  • Friendly and outgoing
  • Telephone Etiquette
  • Scheduling
  • Team Player
  • Cleanliness

Community Service

10/01/22, 11/13/22, International Volunteer HQ Childcare Program, Buenos Aires, Worked alongside a local team to provide a safe daycare environment for kids (aged 3-13)., Assisted other volunteers and the local team in coordinating arts and crafts., Helped manage snacktimes and games., Collaborated with coworkers to create fun ways for the kids to learn English.

Timeline

Cashier, Receptionist

Kebler Corner
05.2024 - Current

Housekeeper, Front Desk, Barista, Server

Harmels on The Taylor
05.2023 - 07.2023

Cashier, Server

Berg Harvest Mercantile
06.2022 - 09.2022

Host, Server

Flying Fork Cafe
05.2021 - 12.2021

Bachelor of Science - Early Childhood Education

Colorado State University
Sage Moore