SAGE O’BRIEN
Crown Point,USA
Summary
Dynamic and empathetic professional with exceptional communication skills, committed to delivering outstanding service and support. Possesses a deep understanding of customer needs and effective conflict resolution strategies, complemented by strong problem-solving abilities. Focused on fostering positive customer relationships that enhance satisfaction and loyalty, ensuring a memorable experience for every client. Eager to leverage expertise to contribute to team success and drive organizational growth.
Overview
3
3
years of professional experience
Work History
Barista
7 Brew Coffee
10671 Broadway, Crown Point, IN 46307
11.2025 - Current
- Prepared high-quality beverages following standardized recipes and customer preferences.
- Maintained cleanliness and organization of workstations to ensure efficient service.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Developed promotional strategies to increase sales of seasonal beverages and merchandise.
Salon Coordinator
Beauty and the Beach
Crown Point, IN
05.2023 - Current
- Perform opening and closing duties including setting up work stations, cleaning equipment, stocking supplies, and preparing the salon for business hours.
- Maintain organized filing system for client records to ensure accurate information is readily available.
- Develop effective relationships with customers through strong communication skills both in person and over the phone.
- Greet customers upon arrival and provide refreshments while they wait for their appointments.
- Utilize computer software programs proficiently to track data related to daily operations of the salon.
- Serve as a Certified Norvell Airbrush Technician, delivering airbrush services and comprehensive information to clients.
Hostess
Square Roots
Crown Point, IN
10.2024 - 10.2025
- Greet guests warmly and manage seating assignments to ensure efficient service flow.
- Maintain cleanliness and organization of the host area and dining room.
- Communicate wait times and provide exceptional customer service to enhance guest experiences.
- Collaborate with servers and management to handle customer concerns promptly.
Education
Diagnostic Medical Sonography Program -
Stellar Career College
Crown Point, Indiana10-2026
High School Diploma -
Crown Point High School
Crown Point, Indiana06-2024
Skills
- Excellent communication and interpersonal skills
- Self-Motivated
- Attention to Detail
- Teambuilding
- Interpersonal Communication
- Flexible and Adaptable
- Telephone etiquette
- Cleanliness and sanitation
- Customer service
- Organization and record-keeping
Timeline
Barista
7 Brew Coffee
11.2025 - Current
Hostess
Square Roots
10.2024 - 10.2025
Salon Coordinator
Beauty and the Beach
05.2023 - Current
High School Diploma -
Crown Point High School
Diagnostic Medical Sonography Program -
Stellar Career College