Summary
Overview
Work History
Education
Skills
Timeline
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Sage Sugapong

Moorpark,CA

Summary

Motivated worker with talent for coordinating guest services. Proactive with history of managing multiple tasks in various areas with specialties in conflict resolution, team coordination and customer support. Highly organized, detail-oriented and thrives in fast-paced, intense environment. Highly organized, proactive and punctual with team-oriented mentality.

Overview

11
11
years of professional experience

Work History

Sales Support Specialist

Entertainment Earth
Simi Valley, CA
03.2021 - Current
  • Ensured compliance with all relevant rules and regulations governing data entry activities.
  • Utilized specialized software applications related to the job role.
  • Organized files according to established procedures for easy retrieval later on.
  • Maintained confidentiality of sensitive information entered into the system.
  • Reviewed existing information for accuracy and made necessary corrections.

Host & Server

Thai Barbecue Restaurant
Chino Hills, CA
03.2016 - 03.2020
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Communicated with kitchen staff about cook times to foster customer satisfaction.
  • Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
  • Managed daily card and cash transactions by maintaining payment records and investigating irregularities.

Prep Crew Member

Center Stage Fontana
Fontana, CA
09.2013 - 02.2016
  • Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
  • Cross-trained in other kitchen positions to support team and meet customer needs.
  • Recognized by management for providing exceptional customer service.

Education

High School Diploma -

Eleanor Roosevelt High School
Corona, CA
06.2013

Some College (No Degree) -

Riverside City College
Riverside, CA

Some College (No Degree) -

Moorpark College
Moorpark, CA

Skills

  • Team contribution
  • Team management
  • Decision-making
  • Computer skills
  • Friendly, positive attitude
  • Reliable and trustworthy
  • MS Office
  • Customer service

Timeline

Sales Support Specialist

Entertainment Earth
03.2021 - Current

Host & Server

Thai Barbecue Restaurant
03.2016 - 03.2020

Prep Crew Member

Center Stage Fontana
09.2013 - 02.2016

High School Diploma -

Eleanor Roosevelt High School

Some College (No Degree) -

Riverside City College

Some College (No Degree) -

Moorpark College

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Sage Sugapong