Summary
Overview
Work History
Education
Skills
Timeline
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Sage Via-Hall

Locust,Virginia

Summary

Hello, I am Sage Via-Hall, a motivated and results-driven professional with a proven track record of success across diverse industries. My experience spans roles in receptionist, managerial, genealogical research, and jewelry repair, where I have developed exceptional adaptability, rapid learning capabilities, and thrive in dynamic environments. I possess strong skills in organization, meticulous attention to detail, and delivering superior customer service. Committed to excellence, I am eager to explore how I can contribute to your team.

Overview

3
3
years of professional experience

Work History

Apprentice Jeweler

Signet Jewelers
02.2024 - Current
  • Check in and out repair orders, maintaining organization and efficiency in the process.
  • Perform jewelry repairs such as sizing rings and chain repairs.
  • Execute polishing, cleaning, and rhodium plating processes on jewelry.
  • Ensure thorough organization and attention to detail throughout the entire production process.
  • Clean work area daily and ensure stocked inventory levels are maintained.
  • Communicate with stores via phone, collaborating with team members to resolve issues and address inquiries.

Genealogist

Self-employeed
12.2022 - Current
  • Created and managed a professional website to showcase services and attract clientele.
  • Utilized social media platforms to market services effectively, managing accounts and creating engaging content.
  • Designed and executed targeted advertising campaigns to increase visibility and attract new clients.
  • Conducted thorough and efficient research into customers' family histories, providing detailed and insightful reports.
  • Customized family tree designs to meet individual client preferences, ensuring unique and personalized outcomes tailored to their needs.

Call Center Representative

Alorica
09.2023 - 01.2024
  • Provided professional customer support via phone, assisting customers with inquiries and issues
  • Handled live chats efficiently, multitasking to respond promptly to messages
  • Received comprehensive training in customer service and company procedures

Receptionist/Manager

Divine Nails And Spa
06.2021 - 08.2023
  • Managed phone calls and scheduled appointments
  • Maintained organized workspace, including laundry, tool disinfecting, and paperwork management
  • Supervised recruitment and training processes
  • Oversaw all front desk operations from client greeting to payment processing
  • Provided exemplary customer service
  • Managed social media accounts
  • Designed business cards, brochures. and menus
  • Managed inventory lists and procurement for nail salon supplies

Education

Associates Degree - General Studies

Germanna Community College
Locust Grove, VA
12.2024

Certification - Genealogy

IAP Career Collage
12.2022

Skills

  • Jewelry repair
  • Plating techniques
  • Phone Etiquette
  • Customer Service
  • Problem Solving
  • Time Management
  • Cash Handling
  • Calm Demeanor
  • Scheduling
  • Social Media Managing
  • Attention to Detail

Timeline

Apprentice Jeweler

Signet Jewelers
02.2024 - Current

Call Center Representative

Alorica
09.2023 - 01.2024

Genealogist

Self-employeed
12.2022 - Current

Receptionist/Manager

Divine Nails And Spa
06.2021 - 08.2023

Associates Degree - General Studies

Germanna Community College

Certification - Genealogy

IAP Career Collage

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Sage Via-Hall