Sage Kim seu
WAILUKU
Summary
Diligent with solid background in administrative support and office management. Successfully managed schedules, coordinated meetings, and streamlined office operations. Demonstrated proficiency in Microsoft Office Suite and excellent communication skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
General Manager at Planet Fitness
Planet Fitness
Kahului, HI
01.2021 - 04.2023
- Assisted in developing operational strategies to enhance efficiency and productivity.
- Supported daily management tasks, ensuring smooth workflow across departments.
- Learned key performance metrics to evaluate team effectiveness and operational success.
- Collaborated with team members to improve communication and coordination of projects.
- Participated in training sessions, gaining knowledge of industry best practices and tools.
- Contributed to problem-solving discussions, identifying areas for process improvements.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
Front Desk Supervisor
Harbor Lights Condominiums
Kahului, HI
07.2015 - 01.2017
- Supervised front desk operations, ensuring smooth guest check-in and check-out processes.
- Trained and mentored new front desk staff on customer service protocols and software usage.
- Resolved guest inquiries and complaints efficiently, enhancing overall satisfaction levels.
- Managed scheduling for front desk team, optimizing staffing to meet peak demand periods.
- Collaborated with housekeeping and maintenance teams to ensure room readiness for guests.
- Monitored inventory of office supplies and equipment, maintaining optimal stock levels.
Education
High School Diploma -
Baldwin High School
Wailuku, HI05-2006
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Time management
- Consistently meets and sets goals
- Deadline oriented
- Verbal and written communication
- Reliable/ Dependable
- Fast Learner
Certification
CPR and First Aid Certified
Blood and Pathogen Certified
Timeline
General Manager at Planet Fitness
Planet Fitness
01.2021 - 04.2023
Front Desk Supervisor
Harbor Lights Condominiums
07.2015 - 01.2017
High School Diploma -
Baldwin High School