Saguna Shrestha
Dallas,TX
Summary
Experienced professional in sustainability practices and portfolio management, driving significant enhancements to Allegiant Property Management LLC
Overview
15
15
years of professional experience
Work History
Real Estate Manager
Allegiant Property Management LLC
Allen , TX
01.2019 - Current
- Directed collection of insurance premiums, taxes and incurred operating expenses.
- Assisted in developing effective solutions for complex problems associated with ownership rights or tenancy issues.
- Prepared detailed budgets and financial reports for properties.
- Established short-term and long-term objectives for the company's real estate portfolio.
- Managed day-to-day activities involving tenants, subcontractors and property management.
- Developed and maintained relationships with brokers and landlords in key markets.
- Reviewed monthly financial statements to identify areas of improvement in operating costs.
- Oversaw daily operations, maintenance, and administration of various properties.
- Recommended clarifications and changes in program policies to director of property management.
- Prepared annual budgets to support long-term goals of the business.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Created and maintained relationships with tenants, landlords, and other stakeholders in the real estate industry.
- Prepared and submitted monthly tenant visit logs.
- Identified needs of customers promptly and efficiently.
Office Manager
Allegiant Property Management LLC
Allen, TX
08.2015 - 01.2019
- Automated office operations for managing client correspondence, payment schedules and data communications.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Produced thorough, accurate and timely reports of project activities.
- Reviewed contracts for accuracy prior to signing off on behalf of the company.
- Maintained filing system for records, correspondence and other documents.
- Reviewed files and records to obtain information and respond to requests.
- Assigned work and monitored performance of project personnel.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Negotiated contracts with vendors, securing favorable terms and cost savings.
- Maintained confidential records relating to personnel matters.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Administered payroll and maintained proper documentation of employee personnel.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Negotiated contracts with vendors to secure favorable terms and pricing.
Office Administrative Assistant
Allegiant Property Management LLC
Allen, TX
01.2012 - 07.2015
- Developed forms and procedures to improve workflow efficiency.
- Assisted with payroll preparation and entered data into cumulative payroll document.
- Scanned physical documents and uploaded to encrypted databases for digital maintenance.
- Drafted professional business documents for various managers and executives.
- Responded to customer issues to provide immediate resolution and improve retention.
- Greeted visitors and answered incoming calls, providing information to callers or redirecting them to the appropriate personnel.
- Ordered supplies and maintained an inventory of office equipment.
- Created expense reports, tracked invoices, and processed payments.
- Directed clients and guests to correct departments, rooms, and staff members.
- Drove customer feedback to deliver information to management for corrective action.
- Processed incoming invoices for payment in a timely manner.
Office Assistant
Texas C Store Management LLC
Allen, TX
01.2010 - 12.2011
- Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Conducted data entry tasks with a high level of accuracy and efficiency.
- Handled incoming and outgoing mail and packages, including preparation for shipping.
- Developed organizational filing systems for confidential customer records and reports.
- Maintained confidentiality of sensitive information and documents.
- Inventoried and ordered materials, supplies and services.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Computed, recorded and proofread data or reports.
- Utilized office equipment such as printers, copiers, and fax machines efficiently.
- Assisted in the development and implementation of office policies and procedures.
- Completed and mailed contracts, invoices or checks.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Copied, sorted and filed records of office activities and business transactions.
- Maintained filing systems, both electronic and physical, for easy document retrieval.
- Greeted visitors in a professional manner and provided assistance when necessary.
- Typed, formatted and edited correspondence and other documents.
- Answered telephones, directed calls, and took messages.
Education
Associate of Arts -
Collin County Community College
Plano, TX05-2012
Skills
- Sustainability practices
- Site development
- Property management
- Investment analysis
- Maintenance management
- Property acquisition
- Asset management
- Portfolio management
- Facilities management
- Real estate transactions
- Property valuation
- Real estate financing
Languages
Nepali
Professional
Hindi
Professional
Urdu
Professional
Affiliations
- Proficient in Microsoft Office Suite
- Customer Relationship Management (CRM) system proficiency
Timeline
Real Estate Manager
Allegiant Property Management LLC
01.2019 - Current
Office Manager
Allegiant Property Management LLC
08.2015 - 01.2019
Office Administrative Assistant
Allegiant Property Management LLC
01.2012 - 07.2015
Office Assistant
Texas C Store Management LLC
01.2010 - 12.2011
Associate of Arts -
Collin County Community College
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