Sahaj Patel
Lake Hiawatha,NJ
Summary
Quality Assurance Associate with 1+ years of experience in pharmaceutical and packaging environments, adept in laboratory techniques and quality control. Utilizes skills in GLP, cGMP, and molecular biology to enhance operational efficiency and ensure compliance with industry standards. Committed to leveraging expertise in team leadership and documentation to drive quality assurance improvements and support organizational goals.
Overview
7
7
years of professional experience
Work History
Quality Assurance Associate/ Inspector/ Specialist
Nutramed Packaging Co.
Whippany
05.2025 - Current
- Document and report quality levels, ensuring adherence to standards.
- Develop inspection standards and workflows, enhancing efficiency.
- Train QA team on inspection processes, fostering skill growth.
- Audit customers, ensuring compliance and quality assurance.
- Collaborate to resolve issues, improving team communication.
- Led comprehensive quality assurance protocols, established inspection benchmarks, and streamlined product evaluation workflows while maintaining rigorous documentation standards.
- Spearheaded waste management initiatives and implemented strategic quality control measures, resulting in enhanced operational efficiency and product consistency.
- Facilitated cross-functional team coordination for quality improvements, mentored QA team members, and developed standardized inspection procedures.
- Optimised quality control workflows through systematic process evaluation and data-driven improvements, strengthening operational standards and product consistency.
- Implemented comprehensive inspection protocols and documentation systems, driving excellence in product quality while reducing evaluation cycle times.
Lead Restaurant Manager
Komal Food LLC
Parsippany
06.2024 - Current
- Oversee daily operations of the restaurant, ensuring high standards of food quality and customer service.
- Train, mentor, and manage a team of front-of-house and back-of-house staff to achieve operational excellence.
- Develop and implement strategies to enhance customer satisfaction and drive sales.
- Monitor financial performance, including budgeting, cost control, and inventory management.
- Ensure compliance with health and safety regulations and maintain a clean and safe work environment.
- Collaborate with chefs to create and update menus based on customer feedback and seasonal availability.
- Handle customer inquiries, complaints, and special requests to ensure a positive dining experience.
- Conduct regular staff meetings to communicate goals, updates, and training opportunities.
- Key Achievements:
- Achieved a 57% increase in annual revenue by implementing targeted marketing campaigns and special events.
- Streamlined restaurant operations, achieving 92% customer satisfaction through staff development and service enhancements while managing 14 team members and driving 57% revenue growth.
- Optimised financial performance through strategic cost control and inventory management, while implementing data-driven solutions for operational efficiency.
Pharmacy Technician
Shoprite of Pharmacy
Parsippany
04.2022 - 01.2023
- Ability to work in team and has better communication skills regarding problems.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
- Interpreted and processed medication orders under supervision of pharmacist.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Prepared prescription transfers to other pharmacies.
- Managed insurance payments.
Lead Kitchen Supervisor
Bollywood Grill
Lake Hiawatha
11.2020 - 03.2022
- My job was to see everything is ready for busy hours Restocking a kitchen Inventory.
- Creating shifts and salaries for kitchen team.
- Making sure about taste and food quality for each item.
- Trained workers in food preparation, and cleaning roles to facilitate restaurant operations.
- Organizing huge party orders.
Customer Service Manager
7-Eleven
Lake Hiawatha
10.2018 - 12.2020
- Taking Customers care properly and resolving issues with products.
- I have expertise in helping customer with better service.
- I was managing busy crowd in store.
- At some point I use to help my coworkers with other work I pretty much look forward to my work.
- Completed advanced cashiering functions such as processing returns, payment reversals and exchanges.
- Helped fellow cashiers resolve technical, service and customer issues to maintain team efficiency and customer satisfaction.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures and customer services.
Education
Bachelor - Molecular Biology
Montclair State University
Montclair03.2026
Associates - Biology
County College of Morris
Randolph12.2023
Skills
- Quality Control (Experienced), Quality Assurance (Experienced), GMP (Expert), cGMP (Expert), GLP (Experienced), Documentation (Expert), Laboratory Techniques (Experienced), DNA Analysis (Skillful), PCR (Beginner), Molecular Biology (Experienced), Team Leadership (Experienced), Inventory Management (Experienced), Customer Service (Experienced), Staff Training (Expert)
LANGUAGES
English (Highly proficient), Hindi (Native), Gujarati (Native).
Interests
Cooking, Hiking, Playing Sports, Business Development
COURSES
- CELL AND MOLECULAR BIOLOGY County College of Morris Sep 2023 - Dec 2023
- ORGANIC CHEMISTRY 2 County College of Morris Sep 2023 - Dec 2023
- MICROBIOLOGY County College of Morris May 2023 - Jun 2023
- ORGANIC CHEMISTRY 1 County College of Morris Jan 2022 - May 2022
Timeline
Quality Assurance Associate/ Inspector/ Specialist
Nutramed Packaging Co.
05.2025 - Current
Lead Restaurant Manager
Komal Food LLC
06.2024 - Current
Pharmacy Technician
Shoprite of Pharmacy
04.2022 - 01.2023
Lead Kitchen Supervisor
Bollywood Grill
11.2020 - 03.2022
Customer Service Manager
7-Eleven
10.2018 - 12.2020
Bachelor - Molecular Biology
Montclair State University
Associates - Biology
County College of Morris