Sahana Karthik
San Jose,USA
Summary
Proficient manager with a talent for analytical problem-solving and effective team leadership. Strong background in customer relations and relationship-building, leading to improved client satisfaction. Dedicated to enhancing employee engagement through targeted training and performance monitoring strategies.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Team Manager Developmental
Sam’s Club
Concord, CA
04.2025 - Current
- Led team operations, ensuring efficient workflow and alignment with organizational goals.
- Developed training programs to enhance team performance and operational skills.
- Implemented process improvements that increased productivity and reduced redundancies.
- Mentored junior staff, fostering professional growth and knowledge sharing within the team.
Dental Administrative Manager
Precious Dental Care
Fremont, CA, USA
10.2019 - 02.2023
- Oversaw daily administrative operations, ensuring efficient workflow and optimal resource allocation.
- Managed scheduling for staff and patient appointments, enhancing practice efficiency and patient satisfaction.
- Implemented office procedures that improved compliance with regulatory standards and enhanced operational effectiveness.
- Coordinated communication between departments, fostering collaboration and information sharing among team members.
Dental Practitioner and Operations Manager
Sumukha Dentalcare
Bangalore, India
11.2021 - 01.2022
Operations supervisor and process execution
- Mentored junior staff on best practices in patient management and clinical procedures.
- Streamlined appointment scheduling processes to enhance patient access and satisfaction.
Dental Practitioner
Tagore Dental College and Hospital
Chennai, India
06.2018 - 07.2019
- Trained junior staff on best practices in clinical procedures and patient interaction techniques.
Education
Masters in Business Administration - undefined
Louisiana Tech University
Ruston, LA02.2025
Bachelor of Dental Surgery - undefined
Tamilnadu Dr. M.G.R. Medical University
Chennai01.2016
Skills
- Microsoft Office proficiency
- Analytical skills with Google Analytics
- Project management tools expertise
- Dental practice software familiarity
- Leadership qualities
- Time optimization strategies
- Communication and interpersonal skills
- Critical analysis abilities
- Data-driven decision making
- Customer focus
- Employee scheduling
- Staff development
- Performance coaching
- Meeting facilitation
Certification
- General Dentist, License #33725; India
- Basic Life Support (BLS) - 2023
- Infection Control and Dental Practice Act - 2023
- Advanced Cardiovascular Life Support (ACLS) - 2023
- HIPAA training - 2021
Accomplishments
- Award for Paper presentation in a dental conference on Innovative Patient Care Strategies in 2021
- Gold medal for presenting a paper on 'Public health' at an International Dental conference in 2019
- First prize for presenting a paper on Efficiency in Dental Practice Management in 2019
Publications
- Assessing the Role of Clinicopathologic Factors in Outcome Prediction in Subjects Having Oropharyngeal Carcinoma (Pubmed 2024)
- Comparative Evaluation of Survival Against Fracture in Premolars (Pubmed 2024)
- Book on Head-Neck and Maxillofacial Oncology-II 1st Author (2024)
- Assessing the effect of chemical surface treatment and joint surface preparation on repaired denture India (Pubmed 2022)
- Efficiency in Dental Practice Management (Scopus Journal 2021)
Courses
- Data Analytics Professional Certificate - Google
- Project Management Professional Certificate - Google
Timeline
Team Manager Developmental
Sam’s Club
04.2025 - Current
Dental Practitioner and Operations Manager
Sumukha Dentalcare
11.2021 - 01.2022
Dental Administrative Manager
Precious Dental Care
10.2019 - 02.2023
Dental Practitioner
Tagore Dental College and Hospital
06.2018 - 07.2019
Masters in Business Administration - undefined
Louisiana Tech University
Bachelor of Dental Surgery - undefined
Tamilnadu Dr. M.G.R. Medical University