Sahar Virk
Brooklyn,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Relationship Manager /Relationship Banker
Bank of America
01.2019 - Current
- Build and deepen relationships with financially affluent clients and potential prospects
- Uncover client’s needs and make proper recommendations
- Leverage partners to tailor solutions to better assist clients
- Resolve problems independently, escalating more difficult tasks to upper management as need be
- Consistently call clients from an assigned book of business during scheduled call times
- High motivation with ability to successfully meet team objectives while maintaining individual performance
Teller/ Customer Service Representative
TD Bank
01.2015 - 01.2019
- Experience assessing customer needs and recommending products/services to fulfill those needs
- High motivation with ability to successfully meet team objectives while maintaining individual performance
- Provide Tellers and other branch staff with coaching and guidance on products and special programs, identifying client needs, and providing appropriate referrals
- Possess and active NMLS ID (National Mortgage Licensing System & Registry) and take residential mortgage loan business applications
- Schedule periodic meetings and check-points with clients to provide value-added services
- Resolve problems independently, escalating more difficult issues to upper management as need be.
Customer Experience Coordinator
Marshalls
01.2014 - 01.2015
- Provided prompt, Resolves customer service issues appropriately and competently
- Aided in maintaining a clean, customer friendly environment in the store
- Responsible for operational controls at the front-end, layaway, and jewelry
- Performed tasks in a fast paced team environment
- Ensures front-line Associates provide prompt, courteous, and knowledgeable service to all customers.
Education
Middlesex County College
2017
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Old Bridge High School
2013
Skills
- Microsoft Office Excel and Word
- Communications
- Team Leadership
- Strategic Problem-Solving
- Bank Financing
- Manage coaching and Training
- Active Listening
Timeline
Relationship Manager /Relationship Banker
Bank of America
01.2019 - Current
Teller/ Customer Service Representative
TD Bank
01.2015 - 01.2019
Customer Experience Coordinator
Marshalls
01.2014 - 01.2015
Middlesex County College
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Old Bridge High School
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