Sahara Martin Del Campo
Yuma,AZ
Summary
Adept at permit processing and project management, I significantly enhanced efficiency and stakeholder satisfaction at City of Yuma by streamlining workflows and fostering strong relationships. My expertise in code compliance, coupled with exceptional communication skills, ensures projects meet regulatory standards and deadlines, demonstrating my commitment to professionalism and integrity.
Overview
19
19
years of professional experience
Work History
Permit Technician
City of Yuma
04.2015 - Current
- Maintained organized filing systems for both physical and electronic permit records, ensuring easy access to information when needed.
- Collaborated with other departments to address complex permit scenarios, ensuring compliance with all relevant regulations.
- Ensured accurate permit issuance by thoroughly reviewing applications and identifying any missing or incomplete information.
- Facilitated cross-departmental communication regarding common issues encountered during plan reviews or inspections, promoting a collaborative problem-solving approach.
- Developed strong relationships with contractors, architects, engineers, property owners ensuring smooth workflows throughout the permit process.
- Assisted in developing educational materials for applicants, clarifying complex regulations and processes for easier understanding.
- Reduced permit approval times by implementing a more efficient review process, resulting in faster project start dates.
- Participated in training sessions to stay current on industry trends, best practices, and changes in code requirements.
- Organized community outreach events focused on educating the public about permitting requirements and procedures, fostering positive relationships with local stakeholders.
- Expedited urgent permit requests by prioritizing tasks and working closely with colleagues to ensure timely approvals.
- Improved permit processing efficiency by streamlining application procedures and documentation requirements.
- Supported the development of an online permitting system for increased accessibility and user satisfaction.
- Maintained up-to-date knowledge of local codes and regulations to provide accurate guidance to applicants and colleagues.
- Contributed to overall departmental improvement by suggesting new strategies for increased efficiency and effectiveness in the permitting process.
Secretary
Halls General Contractor
10.2008 - 04.2015
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained electronic filing systems and categorized documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Created and updated records and files to maintain document compliance.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
- Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
- Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
Project Expeditor
Guy Evans Contractor Services
03.2005 - 08.2008
- Bolstered client relations through timely responses to inquiries concerning project status updates.
- Assisted in proposal development by gathering accurate information on requirements, scope, timeline, and budget constraints.
- Ensured compliance with industry standards and regulations, maintaining a safe working environment for all team members.
- Enhanced overall project quality through meticulous monitoring of project progress and addressing issues promptly.
- Expedited decision-making processes by presenting concise data analysis reports to management.
- Optimized workflow efficiency by organizing meetings, preparing agendas, taking minutes, and following up on action items.
- Facilitated seamless handover of completed projects to clients through thorough documentation and after-sales support coordination.
- Collaborated with cross-functional teams to optimize the use of resources in overlapping projects.
- Increased stakeholder satisfaction by facilitating regular status updates and transparent communication.
- Contributed to successful project completion by tracking milestones and ensuring deliverables met specifications.
- Developed comprehensive project schedules, enabling teams to meet deadlines consistently.
- Increased overall profitability of projects through strategic procurement decisions while maintaining quality standards.
Education
Computer Office Skills
Maric College - Los Angeles
Los Angeles, CA08.2003
Skills
- Multitasking efficiency
- Professionalism and Integrity
- Time management mastery
- Organizational Aptitude
- Permit Processing Proficiency
- Excellent Communication
- Code Compliance Knowledge
- Problem-Solving
- Reliability
- Relationship Building
Languages
Spanish
Native or Bilingual
Timeline
Permit Technician
City of Yuma
04.2015 - Current
Secretary
Halls General Contractor
10.2008 - 04.2015
Project Expeditor
Guy Evans Contractor Services
03.2005 - 08.2008
Computer Office Skills
Maric College - Los Angeles
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