Sahara Wyatt
Baltimore,Maryland
Summary
Highly experienced and organized individual successful at managing multiple priorities with a positive attitude. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and organizational skills. Strong communication and interpersonal skills for providing superior customer service. Willingness to take on added responsibilities to meet team goals.
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Property Management Administrative Support
Pelican Property Managment
06.2023 - 04.2024
- Streamlined property management processes by implementing efficient administrative procedures and practices.
- Enhanced homeowner satisfaction with prompt resolution of maintenance requests and clear communication.
- Managed detailed financial records, ensuring accurate and timely processing of payments.
- Maintained efficient office operations by handling errands and administrative functions.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Promoted positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies to maintain adequate stock levels.
- Completed forms, reports, logs and records to quickly handle all documentation for various departments.
- Liaised between homeowners and vendors and maintained effective lines of communication.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Sales Associate
Torrid
11.2022 - 02.2024
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
- Provided positive first impressions to welcome existing, new and potential customers
- Helped customers locate products and checked store system for merchandise at other sites
- Answered customer questions regarding sizing, accessories and proper care for merchandise
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue
- Maintained records related to sales, returns and inventory availability
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings
- Completed orders and organized product deliveries to meet customer timetables
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
Elementary School Classroom Teacher
Baltimore County Schools
01.2020 - 06.2023
- Participate in weekly staff meetings, team planning, client conferences, and district professional development days
- Participate in professional development training of new curriculum and technology
- Delegate task and provide guidance to assistants
- Collaborating with other teachers and staff to plan small and whole group lessons that meet needs of all individuals
- Use online resources such as; Power Point, Word, Active Inspire; to effectively and efficiently plan lessons
- Collectively plan family and community engage activities
- Analyze data and current trends
- Collect and organize data
- Built positive relationships with parents to involve families in educational process
- Assessed student progress by administering tests and evaluating results
- Drove student learning by establishing clear classroom plans and group objectives, as well as actionable strategies to achieve each goal
- Implemented classroom management improvements to enhance class morale and engagement
- Organized classroom supplies and decorated walls to create fun, nurturing settings and meet learning needs
- Kept classroom clean, organized, and safe for students and visitors
- Included multicultural awareness in class discussions to meet state standards
- Boosted individual perseverance and resilience by setting challenging goals and providing realistic support.
Cafe Sever
Barnes and Noble
11.2013 - 08.2020
- Ensure all materials are neatly arranged and available for usage
- Keep up to date with current trends and changes
- Complete daily task in a timely manner
- Cultivated warm relationships with regular customers
- Carried out complete opening, closing and shift change duties to keep cafe working efficiently and teams ready to meet customer needs
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
- Answered customers' questions, recommended items and recorded order information
- Kept register accurate through correct billing, payment processing and cash management practices.
Education
Master of Arts - English, fiction
Southern New Hampshire University
Southern New Hampshire02.2025
Bachelor of Science - Elementary Education
Towson University
Towson, MD12.2019
Skills
- Multi-Task
- Business Strategies
- Product and Service Sales
- Verbal Communication
- Event Promotion
- Customer Needs Assessments
- Differentiated Instruction
- Data Analysis
- Organizational Knowledge
- Records Management
- Performance Assessment
- Public Relations
- Accounts Receivable
- File Organization
- Accounts Payable
- Document Preparation
- Invoice Processing
- Typing Speed
- Building Maintenance Coordination
- Bookkeeping basics
- Multitasking and Organization
- Attention to Detail
- Work Order Management
- Flexible Schedule
- Decision-Making
- Teamwork and Collaboration
- Customer Service
- Phone and Email Etiquette
- Administrative Support
- Dispute Resolution
- Permit processing
- Conflict Management
- Database Administration
- Scheduling
- Data Entry
- Correspondence Writing
- Office Administration
- Workflow Optimization
- Reception oversight
- Clerical Support
- Research
- Mail handling
- Microsoft Outlook
- Reading Comprehension
- Meticulous attention to detail
- Time Management
- Multi-Line Phone Systems
Certification
06/30/2025, Licensed Education
Timeline
Property Management Administrative Support
Pelican Property Managment
06.2023 - 04.2024
Sales Associate
Torrid
11.2022 - 02.2024
Elementary School Classroom Teacher
Baltimore County Schools
01.2020 - 06.2023
Cafe Sever
Barnes and Noble
11.2013 - 08.2020
Master of Arts - English, fiction
Southern New Hampshire University
Bachelor of Science - Elementary Education
Towson University