Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Assistant/Receptionist
EmergiPet
07.2021 - Current
Kept reception area clean and neat to give visitors positive first impression.
Confirmed appointments, communicated with clients, and updated client records.
Responded to inquiries from callers seeking information.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Maintained confidentiality of information regarding clients and company.
Managed multiple tasks and met time-sensitive deadlines.
Answered central telephone system and directed calls accordingly.
Resolved customer problems and complaints.
Handled cash transactions and maintained sales and payments records accurately.
Corresponded with clients through email, telephone, or postal mail.
Restocked supplies and submitted purchase orders to maintain stock levels.
Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Place catheters, run bloodwork, collect urine/fecal samples, assist in taking radiographs, and fill out treatment sheets to insure the patients receive the care that is needed.
Create estimates in order to inform clients of the treatment plan.
Walk, feed, water, and care for patients.
Camp Counselor/Receptionist
May Veterinary Northridge
01.2019 - 08.2020
Documented activities, injuries and accidents to inform parents and maintain consistent records.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Kept reception area clean and neat to give visitors positive first impression.
Answered phone promptly and directed incoming calls to correct offices.
Handled cash transactions and maintained sales and payments records accurately.
Assisted with onboarding new clients and securing paperwork completion.
Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
Cared for physical and psychological needs of animals with regular walks and playtime.
Promoted good hygiene in animals by seeing to grooming needs.
Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
Collected animal waste produced on walks and discarded in trash or approved receptacles.
Led basic obedience training with dogs to promote positive, healthy behaviors.
Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
PCA
DCH
08.2018 - 11.2018
Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
Planned, prepared, and served meals and snacks according to prescribed diets.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
Recognized and reported abnormalities or changes in patients' health status to case manager.
Remained alert to problems or health issues of clients and competently responded.
Documented residents' mental status, sleep, and eating patterns in medical record books.
Maintained clean and safe environment to promote patient safety and comfort.
Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
Organized and replenished unit supplies to maintain team readiness for expected demands.
Applied oxygen via nasal cannula, simple masks and nebulizer masks under direction of nurse in charge.
Collected and transported specimens to prepare for lab testing.