Sahary Fernandez

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Ability to work under pressure.
• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Passionate about learning and committed to continual improvement.
• Worked flexible hours across night, weekend, and holiday shifts.
• Managed time efficiently in order to complete all tasks within deadlines.
• Paid attention to detail while completing assignments.
• Strengthened communication skills through regular interactions with others.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Learned and adapted quickly to new technology and software applications.
• Proved successful working within tight deadlines and a fast-paced environment.
• Developed and maintained courteous and effective working relationships.

My experience in this job was too useful and I think that every person would need to do it once in their life working under the pressure of a stopwatch leads you to get the best out of yourself, a job that brightened my patience in the customer service due to the not so pleasant treatment of the customers, but my team was a ship where I was able to create a real crew and I thank each little person who directed me and taught to the point of being their boss being 50 or 60 years younger than them will always be in my heart. In addition to this, my working day was very variable because my work operates 24/7; my field was Uber and DoorDash and second window Drive Thru and cash register and self-checkout service.

My main task was to carry out the customer service for the first two months, this was done to increase the sales of credit cards, in which I was 4 months in a row the best in sales; that same month I was given the proposal to acquire a position as supervisor of the registrar, to which I agreed; After learning everything about the company's standards and being useful both for group work and for individuals I decided to look for new experiences.