Sahdie Nunez-Hernandez
Killeen,TX
Summary
Dedicated professional with proven customer service skills and a strong ability to multitask and manage time effectively. Experienced in fast-paced environments, consistently delivering high-quality work under pressure. Adaptable to changing situations and committed to creating positive customer experiences. Strong work ethic and exceptional interpersonal skills facilitate quick mastery of new tasks and responsibilities.
Overview
9
9
years of professional experience
Work History
Heavy Equipment Operator
United States Department of the Army
Fort Hood, Texas
05.2020 - 05.2025
- Operate, steer, and manage heavy machinery for road, building, and structure construction.
- Collaborated with team members to execute project tasks effectively.
- Communicated with supervisors about operational challenges and equipment needs.
- Operated multiple pieces of heavy equipment in a safe and efficient manner to excavate land for construction projects.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Cashier and Customer Service
Carmel Drug Store
Carmel By The Sea, USA
12.2019 - 03.2020
- Managed cash transactions in establishments outside financial institutions.
- Operated electronic scanners and cash registers to facilitate accurate financial exchanges.
- Processed credit and debit card transactions while ensuring proper validation of checks.
- Collaborated with team members to manage inventory levels effectively.
- Provided exceptional customer service to enhance satisfaction and loyalty.
Cashier and Salesperson
Lloyds shoes
Carmel By The Sea, USA
08.2018 - 11.2019
- Assisted customers with product selection and provided knowledgeable recommendations.
- Handled cash and credit payments with precision during peak hours.
- Maintained a pristine checkout area to enhance customer experience.
- Restocked merchandise routinely to ensure availability of popular items.
Cashier
Joypers shoes
Salinas, USA
05.2018 - 08.2018
- Processed customer transactions with high accuracy and efficiency.
- Resolved customer inquiries and issues promptly to ensure satisfaction.
- Assisted customers in selecting shoes and accessories tailored to needs.
- Collaborated with team members to enhance overall store experience.
Front Desk Receptionist
Comfort Inn
Marina, USA
08.2016 - 04.2018
- Efficiently managed reservations and room assignments for incoming guests.
- Handled guest inquiries and complaints professionally to ensure satisfaction.
- Processed payments accurately using hotel management software for billing tasks.
- Promptly answered phone calls, providing information on services and rates.
- Greeted customers warmly, creating a welcoming atmosphere.
- Maintained cleanliness and organization of front desk area consistently.
Education
High School Diploma - General High School Curriculum
Marina High School
Marina, CA05-2016
Some College (No Degree) - Social Work
South Texas College
McAllen, TXSkills
- Safety compliance
- Material handling
- Team collaboration
- Effective communication
- Time management
- Customer service proficiency
- Inventory management
- Customer service and assistance
Additional Information
None Specified
Languages
Spanish
Professional
Affiliations
Student (Social Work/ Human Services major}
References
References available upon request.
Timeline
Heavy Equipment Operator
United States Department of the Army
05.2020 - 05.2025
Cashier and Customer Service
Carmel Drug Store
12.2019 - 03.2020
Cashier and Salesperson
Lloyds shoes
08.2018 - 11.2019
Cashier
Joypers shoes
05.2018 - 08.2018
Front Desk Receptionist
Comfort Inn
08.2016 - 04.2018
High School Diploma - General High School Curriculum
Marina High School
Some College (No Degree) - Social Work
South Texas College