Summary
Overview
Work History
Education
Skills
Timeline
Generic

SAHEAT BERISHA

Portland,OR

Summary

Experienced Program Manager skilled in program evaluation, resource optimization, and process improvement. Proficient in fostering collaboration, maintaining stakeholder relationships, and enhancing program effectiveness through data-driven insights and communication.

Overview

5
5
years of professional experience

Work History

Senior Program Manager

Amazon Corporate
01.2022 - Current
  • Led end-to-end implementation of new process standards across 100 delivery stations, streamlining operations and ensuring standardized workflows. Owned and executed projects from beginning to completion, delivering enhanced efficiency and ease of operations.
  • Led network-wide change management and governance, enhancing accountability and establishing seamless operations. As ACES, drove standardization and monitored performance metrics for optimal outcomes.
  • Led 12 projects in 2023, saving $48M for Amazon. Innovated trailer usage, enhanced processes, and introduced eco-friendly measures, revolutionizing Amazon's package flow for sustainability and efficiency.
  • Fostered partnerships with vendors across NA and EU, and engaged with Directors and Vice Presidents, to spearheaded Kaizens and business reviews. Driving 6.6% efficiency gains in Processes.
    .

Program Manager

Amazon Corporate
06.2020 - 12.2021
  • Managed cross-functional continuous improvement and re-engineering projects for Amazon's 100+ XL Delivery Stations.
  • Implemented policy changes using Start, Asana, and Tableau to create standard operating procedures and labor tracking, saving 1500 hours of manual work each month, decreasing cost by 15% YOY.
  • Collaborated with program managers, business leaders, and executive teams to impact critical business initiatives, utilizing Asana to organize and manage daily and weekly tasks.
  • Engaged with Amazon business units globally to share best practices and improve end-to-end outcomes for Amazon customers.

Process Engineer

Amazon Corporate
12.2019 - 05.2020
  • Spearheaded diverse projects, including floor layout redesigns, ergonomic evaluations, and capacity planning studies, optimizing operational efficiency.
  • Partnered with operational leaders to implement process improvements across 100+ Amazon warehouses, enhancing safety, quality, and cost metrics.
  • Collaborated with cross-functional teams to drive capability development initiatives like "Mind Your Step," resulting in a 10% reduction in safety injuries.
  • Managed end-to-end project execution, ensuring measurable impact and effective communication with site leaders for continuous operational enhancement.

Operations Manager

Amazon Sort Center
Hillsboro, Oregon
11.2018 - 11.2019
  • Directed a team of 150-300 Amazon Associates, elevating processing capacity by 10% in 2019 for NA's 4th largest Amazon facility.
  • Managed Area Managers, driving shift performance to achieve a consistent throughput of 15K units per shift through motivation and support.
  • Instituted regional benchmarking and accountability measures, meticulously monitoring process paths and delivering targeted training, resulting in a 38% YOY performance improvement.

Education

Bachelor of Arts - Organizational Leadership

Arizona State University
10.2018

Skills

  • Change Management
  • Project Leadership
  • Scope Management
  • Strategic Planning
  • Trends Analysis
  • Operations Management
  • Cost Control
  • Supply Chain Planning
  • Process Improvements

Timeline

Senior Program Manager

Amazon Corporate
01.2022 - Current

Program Manager

Amazon Corporate
06.2020 - 12.2021

Process Engineer

Amazon Corporate
12.2019 - 05.2020

Operations Manager

Amazon Sort Center
11.2018 - 11.2019

Bachelor of Arts - Organizational Leadership

Arizona State University

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