Saheed Ipaye
Summary
Organized Coordinator focused on boosting customer satisfaction and service quality. Familiar with documentation, reporting and compliance requirements. Skilled in managing employee documentation and maintaining files and records.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Customer service/Cashier
OG Tobacco Smokeshop
Los Angeles
10.2024 - Current
- Assisted customers with product selection and answered inquiries.
- Processed cash and card transactions accurately at the register.
- Maintained clean and organized sales area for optimal customer experience.
Warehouse Logistics Coordinator
MAINFREIGHT
Carson
02.2021 - 01.2024
- Manage Inbound and outbound activities for several 3pl customers
- Inventory Control and Stock management
- Customer activity billing and invoicing
- Warehouse Management System
- B2C and B2B inbound and outbound activity Management
- Pallet management
- Ltl, Ftl and Parcel
- Freight Handling and Management: loading and unloading cargo.
- Freight dispatch and Tracking
- Prospecting, selling and onboarding several 3rd party logistics customers.
- • Dock experience
Lead Overnight Auditor
Access Parking Management
Atlanta
07.2021 - 12.2021
- Audit all daily parking Charges
- Provide excellent customer service
- Park, Retrieve and ensure the safety of customer vehicles
- File Claims
Transporter
The Hertz Corporation
Atlanta
06.2016 - 03.2020
- Plan and follow the most efficient routes for delivering Vehicles
- Receive messages or materials to be delivered, and information on recipients, such as names, addresses, telephone numbers, and delivery instructions, communicated via telephone, two-way radio, or in person
- Sort items to be delivered according to the delivery route
- Record information, such as items received and delivered and recipients' responses to messages.
Assistant Manager
LAZ Parking
Atlanta
04.2018 - 03.2019
- Provide excellent customer service
- Schedule and Event planning
- Payroll
- P&L daily Audit
- Providing necessary training for new employees
Cashier/Clerk/Customer Service
QuikTrip
Atlanta
03.2015 - 03.2016
- Monitor supplies and restock as necessary to maintain inventory
- Record customer orders, and compute bills using cash registers, multicounting machines, or pencil and paper
- Clean and organize service areas
- Prepare daily food items, and cook simple foods and beverages, such as sandwiches, salads, soups, pizza, or coffee using proper safety precautions and sanitary measures.
Education
Associate's degree - Business Administration
Gordon State College
05-2013
Skills
- Copy Writing
- Audit and Data Entry
- Microsoft Word, PowerPoint & Excel
- Social Media Marketing
- Excellent Problem Solver
- Event Planning
- Detail Oriented
Certification
- Warehouse Operation and Supply Chain Logistics Certification, 01/01/22, Present
- Certified Forklift Operator, 08/01/21, Present
- First Aid CPR AED, 01/01/22, 01/01/28
Timeline
Customer service/Cashier
OG Tobacco Smokeshop
10.2024 - Current
Lead Overnight Auditor
Access Parking Management
07.2021 - 12.2021
Warehouse Logistics Coordinator
MAINFREIGHT
02.2021 - 01.2024
Assistant Manager
LAZ Parking
04.2018 - 03.2019
Transporter
The Hertz Corporation
06.2016 - 03.2020
Cashier/Clerk/Customer Service
QuikTrip
03.2015 - 03.2016
Associate's degree - Business Administration
Gordon State College