Summary
Overview
Work History
Education
Skills
Certification
References
Languages
Timeline
Generic

Sahenajben Khalifa

Lowell,MA

Summary

Dynamic professional skilled in fostering organizational communication and collaboration through strong interpersonal abilities and multilingual proficiency. Demonstrated success in engaging diverse audiences, building positive relationships, and promoting teamwork. Committed to leveraging language expertise to enhance effective interaction across cultures in a challenging role.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Assistant Teacher

Knowledge Beginnings
Chelmsford, MA
04.2024 - Current
  • Provided individualized instruction to students who needed additional assistance.
  • Supervised small group activities.
  • Helped maintain a safe and orderly learning environment.
  • Collaborated with other staff members to ensure student success.
  • Provided one-on-one help to struggling students during study hall sessions.
  • Organized instructional materials, bulletin boards, displays, and demonstrations.
  • Worked with students to reinforce learning of material or skill introduced by teacher.
  • Arranged age-appropriate activities to help children develop interests and talents.
  • Created colorful and attractive displays for bulletin boards and hallways.
  • Built and strengthened positive relationships with students, parents and teaching staff.
  • Introduced and encouraged debate-style classroom setting to increase student active participation and critical thinking.

Food Event Club Supervisor

CROSSMARK
Hudson, NH
01.2020 - 01.2021
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts
  • Monitored workflow to improve employee time management and increase productivity
  • Maintained clean and well - organized production areas to avoid violation or unnecessary work delay due to hazards or inefficient layouts
  • Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch
  • Coordinate individual duties after careful evaluation of each employee's skill level and knowledge
  • Solicited customer feedback to identify and improve on areas of weakness
  • Handheld customer complaints, resolved issues, and adjusted policies to meet changing needs
  • Identified unsafe or unhelpful workplace condition or hazards to enforce safe work practices and procedures
  • Mentored newly hired employee on operating equipment and safety and developed training manual to use for reference

Food Event Club Supervisor

Advantage Sales & Marketing, BJ's Wholesale Club
Stoneham, MA
01.2017 - 01.2020
  • Determines work procedures, prepares work schedules and expedites workflow for inmate employee workforce
  • Assist with hiring, coaching, performance management and reviews
  • Prepares work schedules and evaluates work performance of employees
  • Trains workers in performance of duties and assigns and coordinates work of employees to promote an efficient operation
  • Responsible for Work Force Management scheduling, editing, keying exceptions and approving time
  • Contribute to the relevant and timely performance feedback to associates through the performance review process
  • Provides effective direction
  • Assigns and coordinates work to promote efficiency of operations
  • Assist with daily STEP observations and report safety hazards discovered in the location to management immediately
  • Supervise and evaluate employees; counsel; promote employee growth, efficiency, morale, and teamwork
  • Ask customers about the quality of their service and handle any complaints (with assistance from the manager on duty) while maintaining a positive attitude and smile
  • Maintain a safe and hazard-free working environment

Lead Event Specialist

Advantage Sales & Marketing
Haverhill, MA
01.2014 - 01.2017
  • Ensure all Event Specialists comply with company standards while providing food and product demonstrations
  • Offer food samples and product demonstrations to customers
  • Answer all questions with exceptional customer service skills
  • Keep area and equipment organized, sanitized, clean and safe
  • Provide management with required documentation

Receptionist

Indian Telecommunication System
Navsari, India
01.2012 - 01.2014
  • Opened new customer accounts, input and maintained accurate client data
  • Generated monthly bills, collected client account deposits, and generated customer bills
  • Updated client information into the directory
  • Answered a busy business telephone with exceptional customer service skills

Private Tutor

Home Based Business
Navsari, India
01.2003 - 01.2014
  • Daily, conducted individualized tutorial sessions for approximately 25 students with academic deficiencies
  • Focused on skills in the areas of Mathematics, English, and the languages of Hindi and Gujarati
  • Designed and implemented exercises and activities to facilitate student's academic improvement
  • Maintained all records required to document student's attendance, fees and academic progress
  • Assessed student's needs for assistance in other areas such as counseling and referred as necessary

Education

Career Pathways -

International Institute of Greater Lawrence
Lawrence, MA
01.2016

Bachelor of Arts -

S. B. Garda Arts & P. K. Patel Commerce College
Navsari, India

Skills

  • Microsoft Word
  • Outlook
  • Excel

Certification

State Food Safety Manager Certification, 02/16/2018

Pediatric Child and Infant First Aid Certified 08/20/2024

Pediatric Child and Infant CPR & AED Certified 08/20/2024

References

  • Stephanie Egan, District Manager, Advantage Sales & Marketing, Boston, MA, (845) 380-6863
  • Ronald Turner, Event Club Supervisor, Advantage Sales & Marketing, Haverhill, MA, (978) 702-7280
  • Kim A. Kater, Instructor, International Institute of Greater Lawrence, Lawrence, MA, (508) 633-7306

Languages

  • English
  • Hindi
  • Gujarati

Timeline

Assistant Teacher

Knowledge Beginnings
04.2024 - Current

Food Event Club Supervisor

CROSSMARK
01.2020 - 01.2021

Food Event Club Supervisor

Advantage Sales & Marketing, BJ's Wholesale Club
01.2017 - 01.2020

Lead Event Specialist

Advantage Sales & Marketing
01.2014 - 01.2017

Receptionist

Indian Telecommunication System
01.2012 - 01.2014

Private Tutor

Home Based Business
01.2003 - 01.2014

Career Pathways -

International Institute of Greater Lawrence

Bachelor of Arts -

S. B. Garda Arts & P. K. Patel Commerce College

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Sahenajben Khalifa