Saher Saeed

• Sanitized, restocked, and organized exam rooms and medical equipment.
• Obtained client medical history, medication information, symptoms, and allergies.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Performed medical records management, including filing, organizing and scanning documents.
• Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.

• Streamlined front desk operations for increased efficiency and improved customer service.
• Improved overall guest experience by maintaining a clean and welcoming reception area.
• Enhanced guest satisfaction by providing efficient check-in and check-out processes.
• Handled sensitive guest information with discretion, adhering to strict data privacy guidelines set forth by the company.
• Managed high call volume with exceptional telephone etiquette, resulting in positive feedback from guests.
• Helped patients complete necessary medical forms and documentation.
• Checked patient insurance, demographic, and health history to keep information current.
• Managed multi-line phone system and pleasantly greeted patients.
• Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.

• Responsible for assisting in the recruitment of quality drivers into the fleet

• Maintained detailed records of vehicle servicing and inspection and scheduled regular vehicle maintenance to ensure operational efficiency, among other duties

• Greeted visitors or callers and handled their inquiries or directed them to the appropriate person according to their needs