Sahib Singh
Medina,TN
Summary
Proactive Mod Team Associate with extensive experience in policy development, content moderation, and regular audits to improve team performance. Skilled in customer service, staff training, and upselling to increase revenue. Bringing a track record of exceeding performance metrics and fostering effective communication within teams.
Overview
2
2
years of professional experience
Work History
Mod Wash
Sales Associates
08.2023 - 08.2024
- Participated in ongoing professional development opportunities, enhancing skills and knowledge relevant to the mod team associate role.
- Assisted in developing new policies and procedures for mod teams, leading to reduced response times for user inquiries.
- Maintained a safe online environment by identifying and removing harmful or offensive content swiftly.
- Conducted regular audits of mod team activities, identifying areas for improvement and implementing appropriate solutions.
Ohio Valley Pizza
Marketing
07.2022 - 12.2023
- Improved staff performance through regular training sessions focused on customer service and operational best practices.
- Consistently exceeded performance metrics set forth by management regarding efficiency, productivity, and overall job performance.
- Facilitated seamless communication between management, staff, and customers to address concerns or special requests in a timely manner.
- Contributed to increased revenue by upselling food, beverage, and entertainment packages for guests.
Education
Communication Business - Marketing
The Ohio State University
Columbus, OH05.2026
Skills
- Warehouse Safety
- Loading and unloading
- Workplace Cleanliness
- Order Picking
Timeline
Mod Wash
Sales Associates
08.2023 - 08.2024
Ohio Valley Pizza
Marketing
07.2022 - 12.2023
Communication Business - Marketing
The Ohio State University