MD ABDUL SAHID
Doha,Qatar
Summary
Detail-oriented and tech-driven Engineering & IT Specialist with 4+ years of proven experience in IT operations, networking, troubleshooting, and remote support. Strong ability to manage technical systems, maintain records, support accounting processes, and work cross-functionally with HR and administrative teams. Skilled in strategic planning, communication, leadership, and customer relations. Brings a solid academic background in Computer Science and a strong ability to support engineering, IT, and finance-related tasks.
Overview
4
4
years of professional experience
Work History
Cashier
Islami Bank Bangladesh PLC
Dhaka
03.2022 - 08.2025
- Facilitated positive shopping experience, greeted customers warmly upon entry.
- Processed customer transactions efficiently using point-of-sale systems.
- Developed rapport and fostered brand loyalty by offering personalized service.
- Welcomed customers and helped determine their needs.
- Answered questions about store policies and addressed customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Bachelor of Science - Computer Science & Engineering (CSE)
Port City International University
05.2021
Diploma - Computer Technology
Chittagong Science & Technology Institute
12.2016
Secondary School Certificate (SSC) - Business Studies
Ratanpur High School
01.2012
Skills
- IT troubleshooting & diagnostics
- Remote customer support
- Desktop & mobile device support
- Networking & cyber security practices
- IT equipment procurement
- Remote desktop experience
- System installation & configuration
- Documentation & reporting
- ERP/HRM system familiarity
- Accounting basics
- Financial data entry
- Invoice processing
- MS Excel
- Google Sheets
- Record-keeping & auditing support
- Problem-solving
- Communication & public speaking
- Team building & leadership
- Strategic planning
- Public relations
- Social media marketing
- Multilingual communication
Languages
Bangla
English
Hindi
Core Skills
IT troubleshooting & diagnostics, Remote customer support, Desktop & mobile device support, Networking & cyber security practices, IT equipment procurement, Remote desktop experience, System installation & configuration, Documentation & reporting, ERP/HRM system familiarity, Accounting basics, Financial data entry, Invoice processing, Documentation & reporting, MS Excel, Google Sheets, Record-keeping & auditing support, Problem-solving, Communication & public speaking, Team building & leadership, Strategic planning, Public relations, Social media marketing, Multilingual communication
Personal Information
- Availability: Full-time | Qatar-based | Engineering / IT / Admin / Accounts Support Roles
- Nationality: Bangladeshi
Timeline
Cashier
Islami Bank Bangladesh PLC
03.2022 - 08.2025
Bachelor of Science - Computer Science & Engineering (CSE)
Port City International University
Diploma - Computer Technology
Chittagong Science & Technology Institute
Secondary School Certificate (SSC) - Business Studies
Ratanpur High School