Overview
Work History
Education
Skills
Timeline
Generic

Sahil Mahtani

Statesville,NC

Overview

7
7
years of professional experience

Work History

Assistant Store Manager

New York Styles
06.2024 - Current
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
  • Managed purchasing, sales, marketing and customer account operations efficiently.

Crew Leader

Autobell Car Wash Inc
09.2018 - 07.2022
  • Trained employees in time management and proper ways to complete job duties.
  • Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
  • Maintained job site daily by collecting and removing trash.
  • Instructed crew members in safe work practices and methods, which reduced overall injuries.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
  • Monitored team members to verify work quality and address concerns.

Administrative Coordinator

Airo Mechanical
09.2021 - 12.2021
  • Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
  • Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
  • Managed calendars, scheduled appointments, and coordinated travel arrangements for senior staff members.
  • Served as the primary point of contact between crew members, infield members, and upper management, relaying important information as necessary.
  • Communicated effectively with all stakeholders, including upper management, team members and customers to keep everyone informed.
  • Managed inventory of office supplies, ensuring essential items were always in stock.

Education

Statesville High School
Statesville, NC
06.2019

Skills

  • Problem-solving
  • Customer service
  • Customer experience
  • Customer service and engagement
  • Database management
  • Department oversight
  • Decision-making
  • Microsoft Office Suite
  • Work Planning and Prioritization
  • Upselling and cross selling
  • Pricing and markdowns
  • Customer service management

Timeline

Assistant Store Manager

New York Styles
06.2024 - Current

Administrative Coordinator

Airo Mechanical
09.2021 - 12.2021

Crew Leader

Autobell Car Wash Inc
09.2018 - 07.2022

Statesville High School

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Sahil Mahtani