Sahil Sharma

Lead governance and strategic oversight of a Medicaid vendor portfolio representing $10M+ in annual spend across transportation (NEMT), quality programs, outreach initiatives, analytics, and clinical services supporting 320,000 Medicaid members statewide.

Vendor Portfolio & Lifecycle Leadership

• Manage 15+ active vendor engagements end-to-end, from business intake and scope development through contracting, onboarding, performance governance, renewals, and funding extensions.
• Lead development and execution of Statements of Work (SOW) and Change Orders (CO) totaling $5M+ annually, ensuring alignment to operational priorities and regulatory requirements.
• Reduced contract cycle time by 10% by standardizing ARIBA workflows — implementing structured intake documentation, consistent SOW templates, defined approval sequencing, and proactive alignment with Procurement, Sourcing, Legal and Medicaid Vendor Management (MVM) to eliminate rework and bottlenecks.
• Serve as escalation lead for high-risk vendor issues, achieving 100% escalation resolution through structured remediation planning and executive visibility.
• Assist business owners in RFP development and submission, supporting scope definition, vendor evaluation, and commercial alignment in partnership with Strategic Sourcing.

Transportation (Non-Emergent) Oversight & Performance Recovery

• Provide executive oversight of statewide transportation services supporting 320,000 ABHIL Medicaid members.
• Implemented multi-layered operational interventions, including enhanced governance cadence, targeted performance reviews, enforcement of corrective action plans (CAPs), and structured Performance Improvement Plans (PIPs).
• Improved transportation on-time performance from 92% to 98% over three years, stabilizing service reliability and reducing member disruption.
• Enforced performance credits when vendors failed to meet contractual metrics and ensured compliance through ongoing monitoring of CAPs and PIPs.
• Achieved 100% Health Services Advisory Group (HSAG) PIP score for ABHIL through disciplined oversight and structured improvement planning.
• Partner directly with Illinois Healthcare and Family Services (HFS) and Illinois Association of Medicaid Health Plans (IAMHP) on transportation initiatives, regulatory expectations, and state-driven performance alignment.

Financial Stewardship & Cost Optimization

• Oversee $10M+ annual vendor portfolio, partnering with finance and business unit on forecasting, accrual management, and budget variance monitoring.
• Identified and realized 10–15% cost avoidance, representing $500K+ in savings or strategic investment opportunities (SAI) for the health plan.
• Enforced and captured performance credits tied to SLA deficiencies, strengthening financial accountability.
• Improved invoice validation accuracy and reduced payment discrepancies through disciplined ARIBA and Accounts Payable coordination.
• Monitor Business Enterprise Program (BEP) participation to ensure compliance with Illinois diversity spend requirements.

Enterprise Governance & Risk Management

• Coordinate 5–10 annual third-party risk assessments (DDQs and SOC reviews) across vendor portfolio.
• Partner with Legal, Compliance, Security, Procurement, and IT to mitigate contractual, data privacy, and operational risks.
• Maintained 100% on-time remediation for risk findings tied to vendor assessments.
• Ensure adherence to HIPAA, breach notification timelines, audit provisions, and data protection standards.

Operational Improvement & Issue Resolution

• Strengthened governance cadence across vendors, reducing issue resolution turnaround time by approximately 30–40% through structured escalation tracking, defined ownership pathways, and consistent executive review.
• Standardized vendor performance reporting across Quality, Operations, and Finance to increase transparency and proactive risk mitigation.
• Collaborate with the Medicaid Vendor Management (MVM) team to deliver structured oversight through Joint Operating Committee (JOC) meetings, Quarterly Business Reviews (QBRs), and executive-level discussions. Present vendor performance and remediation outcomes during External Quality Review Organization (EQRO) audits, reinforcing audit readiness and regulatory alignment.

Oversaw a team of consultants supporting utility and municipal energy clients across Southeast Asia, managing strategic engagements exceeding 250+ MW in generation capacity and a recurring portfolio of approximately $17M in annual revenue.

• Led cross-functional teams conducting on-site feasibility assessments, operational diagnostics, and infrastructure evaluations to determine technical viability, financial return, and long-term sustainability of proposed energy projects.
• Directed detailed financial modeling and tariff development, incorporating capital expenditure analysis, cost optimization scenarios, regulatory considerations, and projected ROI to support executive decision-making.
• Supervised preparation of comprehensive commercial proposals, investment memorandums, and bid submissions for competitive procurement processes across domestic and international markets.
• Managed full-cycle RFP response development, including scope definition, pricing strategy, contractual risk assessment, and consortium coordination with industry leaders such as Lockheed Martin, Eaton, Boeing, and Veolia for large-scale government contracts.
• Served as primary client interface for executive-level discussions, presenting technical, operational, and financial findings and translating complex analyses into strategic recommendations.
• Ensured deliverables met contractual milestones, financial performance expectations, and risk mitigation standards across multi-stakeholder engagements.
• Coordinated internal engineering, finance, and operations teams to align technical scope with commercial structure prior to submission, strengthening bid competitiveness and reducing post-award execution risk.
• Supported capital investment evaluations and long-range portfolio planning through scenario modeling and sensitivity analysis.