Sahilpreet Kaur
Summary
Highly-motivated Wishing to use strong data-analysis and management skills . Background includes inventory management, sales leadership and recordkeeping. Organized and forward-thinking food service professional with a flexible and motivational management style.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Food Service Manager
Wendy's Restaurant
06.2021 - 05.2024
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Tracked food production levels, meal counts, and supply costs.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Promoted a positive work environment by fostering open communication among team members and resolving conflicts effectively.
- Ensured high standards of cleanliness and sanitation with regular inspections and staff training.
- Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
- Formulated and implemented marketing strategies to increase sales and customer loyalty.
Customer Service Representative
Uptown Eatery
05.2021 - 10.2022
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Quickly and accurately counted drawers at start and end of each shift.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Cashier and baker
Tim Horton's
03.2021 - 06.2021
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Stocked, tagged and displayed merchandise as required.
Education
Diploma - General Business
Cambrian College of Applied Arts & Technology
Brampton, ONApr. 2020
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Active Listening
- Critical Thinking
- Teamwork and Collaboration
- Attention to Detail
Certification
- Licensed food safety - 02-07-2024 to 02-07-2029
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Full Professional
Timeline
Food Service Manager
Wendy's Restaurant
06.2021 - 05.2024
Customer Service Representative
Uptown Eatery
05.2021 - 10.2022
Cashier and baker
Tim Horton's
03.2021 - 06.2021
Diploma - General Business
Cambrian College of Applied Arts & Technology
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